Summary
Work History
Education
Skills
Timeline
Generic

Joe Anthony Arredondo

6966 El Lago Dr. Brownsville,TX

Summary

From graduation high school, pursuing a college degree, to joining the military, my goal has always been set on obtaining a career in law enforcement. I am highly motivated, passionate, and ambitious. I give my all in everything that I do and have personal goals that I will not stop until I achieve. Now that i have gained valuable experience both in civilian and in the military. I am eager and excited to see what the future holds. I look forward to continue to learn, grow, and fulfill my dream of becoming a U.S. Customs and Border Protection Officer

Work History

Healthcare Customer Service Representative

Maximus

October 10, 2022- Current

Duties:

  • Responsible for working under minimal supervision, handling critical customer data and records
  • Following HIPAA privacy laws helping customer resolve complex issues
  • Maintaining professionalism at all times while demonstrating empathy and patience when handling customer complaints
  • Working with other departments and companies to meet a common goal while meeting customer and business expectations

Salary: 16.50/HR

Hours per week: 40

Medical Logistics Specialist

U. S. Army Reserve

January 4, 2021- Current

Duties:

  • Responsible for receiving, storing, and issuing Army medical supplies including controlled medical items and hazardous material
  • Ensuring compliance with federal regulations and following safety guidelines
  • Maintaining inventory control incase of emergencies by processing and tracking shipments
  • Establishing and managing budget
  • Making sure all soldiers in my unit have all medical resources necessary for duty readily available

E4/Specialist

Healthcare Customer Service Representative

Teleperformace

July 11, 2022- October 7, 2022

Duties:

  • Responsible for educating customers with their federal health benefits and enrolling them into health plans
  • Identifying the customers issues and helping resolve them by providing solutions to complex problems
  • Assisting customers with filling out applications and submitting billing claims
  • Following HIPAA privacy laws
  • Maintaining professionalism at all times even when dealing with rude or hard customers

Salary: 15.00/HR

Hours per week: 40

Stocking and Merchandising Associate

Walmart

August 24, 2020-December 18, 2020

Duties:

  • Maintaining the store by stocking shelves
  • Organizing and arranging merchandise
  • Working in a fast paced environment while interacting and working with customers
  • Working with fellow associates towards the same goal and meeting the companies expectations

Salary: 13.50/HR

Hours per week: 36

Education

Bachelors of Liberal Arts - Criminal Justice

The University of Texas Rio Grande Valley
Brownsville, TX
05.2024

Criminal Justice

Texas State University
San Marcos, TX

Skills

  • Leader
  • Team work
  • Critical Thinking
  • Organized
  • Adaptability
  • Decision Making
  • Communication
  • Responsibility
  • Attention to Detail
  • Fluent in English and Spanish

Timeline

Healthcare Customer Service Representative

Maximus

Medical Logistics Specialist

U. S. Army Reserve

Healthcare Customer Service Representative

Teleperformace

Stocking and Merchandising Associate

Walmart

Bachelors of Liberal Arts - Criminal Justice

The University of Texas Rio Grande Valley

Criminal Justice

Texas State University
Joe Anthony Arredondo