Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Joe Heaven Marrero

Sevierville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Relationship Banker

Suntrust Now Truist
Sevierville, TN
11.2018 - 01.2022
  • Worked with clients to address and respond to client and partnership management issues.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Increased daily sales by 100% by upselling credit card and taking about referrals, banking products and financial services to customers.
  • Continually boosted branch production and revenue and consistently meeting all monthly and quarterly sales goals.
  • Presented new and additional products and services to existing customers.
  • Approached prospective clients through cold calling and emails to meet sales targets.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.

Manager

CiCis Pizza
Sevierville, TN
02.2014 - 10.2018
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Recorded inventory sales into organization's weekly income report.
  • Approved regular payroll submissions for employees.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.

Education

Bachelor of Arts - Hotel Management And Culinary Arts

Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PR
05.2012

Skills

  • Financial Advising
  • Relationship building and management
  • Policy development and implementation
  • Cash Handling
  • Banking
  • Loans
  • Sales and marketing

Accomplishments

  • Resolved product issue through consumer testing.

Certification

Notary Services

Languages

Spanish
Native or Bilingual

Timeline

Relationship Banker

Suntrust Now Truist
11.2018 - 01.2022

Manager

CiCis Pizza
02.2014 - 10.2018

Bachelor of Arts - Hotel Management And Culinary Arts

Sistema Universitario Ana G Mendez - Universidad Del Este

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Joe Heaven Marrero