Joel Alfaro
Edinburg,TX
Summary
Dedicated professional with strong customer engagement skills, experienced in comprehensive patient management and HIPAA compliance. Committed to optimizing operational efficiency through effective collaboration and technology utilization.
Overview
10
10
years of professional experience
Work History
Stock Delivery Driver
Pepboys Warehouse
Weslaco, TX
07.2024 - Current
- Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
- Managed timely deliveries of automotive parts, ensuring customer satisfaction and operational efficiency.
- Managed comprehensive records of delivery schedules and routes, leveraging GPS technology for optimal navigation.
- Conducted routine vehicle inspections to ensure safety and compliance with maintenance standards.
Deployer Technician
Unidos Healthcare
Pharr, TX
08.2017 - 07.2024
- Operated medical equipment and technology to assist healthcare providers in delivering patient care.
- Maintained accurate records of patient information and equipment usage for compliance and reporting.
- Trained new technicians on operational procedures, safety protocols, and equipment handling.
- Collaborated with multidisciplinary teams to enhance workflow efficiency and improve patient outcomes.
Sandwich Artist
SUBWAY®Restaurants
Edinburg, TX
06.2016 - 07.2017
- Prepared fresh ingredients and assembled sandwiches according to customer specifications.
- Ensured cleanliness and compliance with food safety standards in all food preparation areas.
- Assisted in training new employees on sandwich preparation techniques and customer service protocols.
- Maintained accurate inventory levels of supplies, minimizing waste through efficient stock management.
Education
Medical Assistant
Southern Careers Institute
TX08-2017
High School Diploma -
San Isidro High School
San Isidro, TX05-2005
Skills
- Constructive outlook
- Customer engagement
- Licensed driver
- Cross-functional teamwork
- Proficient in typing at 50 wpm
- Skilled in clinical documentation practices
- Maintain adherence to HIPAA standards
- Comprehensive patient management
- Experience in healthcare environments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
- Achieved patient satisfaction through effectively helping with documents and physicians request.
- Resolved product issue through consumer testing.
- Documented and resolved early termination which led to patient retention.
Languages
English
Full Professional
Timeline
Stock Delivery Driver
Pepboys Warehouse
07.2024 - Current
Deployer Technician
Unidos Healthcare
08.2017 - 07.2024
Sandwich Artist
SUBWAY®Restaurants
06.2016 - 07.2017
Medical Assistant
Southern Careers Institute
High School Diploma -
San Isidro High School