Joel Alicea

Make the house ready for when guest arrive, including repair's.

Welcome the guest. Successful Completed Forbes training in customer service.

• Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
• Collaborated with front desk staff to ensure seamless communication regarding guest needs and preferences.
• Contributed to hotel safety standards by reporting any suspicious activity or security concerns to management immediately.
• Supported event set-up and tear-down efforts as needed, contributing to successful functions held at the hotel.