Dedicated professional experienced in problem-solving, service and time management looking to progress my career by serving individuals operating at the highest levels of their organizations and industries.
Overview
12
12
years of professional experience
Work History
Homeowner Liaison
The Clear Creek Group
Jackson, WY
03.2022 - Current
Daily duties include keeping prompt and open communication with homeowners on all matters associated with their homes including both rentals and homeowner stays
Organize and send weekly reports to homeowners that include status updates of ongoing projects, new issues that need attention and alert homeowners of any possible issues that may arise
Once authorized I must have the authorized work completed, either with our team internally or through 3rd party vendors
Approve and confirm any work done in the homes and enter both internal and 3rd party invoices for each home every month
Coordinate special requests for homeowners, this includes reservations for dining and activities and ground transportation.
Golf and Alpine Operations Lead
Shooting Star
Teton Village, WY
05.2012 - 03.2023
My primary daily duties were to make sure that every member and guest had their best experience possible
This was achieved by maintaining an elevated level of communication between members and staff
Both summer and winter duties included but were not limited to maintaining seasonal operational standards and while still always attending to member and guest needs.
Golf Caddie
Pebble Beach Resorts
03.2017 - 03.2020
Primary duties were to carry golf bags or forecaddie for resort golfers
Advised golfers on course management and read greens for players
Secondary duties would include recommending local attractions and restaurants
Helped guests make reservations for local tours, tee times, and dining by working with 3rd party vendors directly
By my third year at Pebble Beach Resorts 68 percent of my work was from direct clients or referrals.
KEY HOLDER
THE ORVIS COMPANY
Jackson, WY
11.2011 - 06.2015
Daily duties included opening and closing the registers, helping achieve sales goals, merchandising and light housekeeping
Through knowledge and guidance of customers, helped the store remain in the top 3 fishing sales in the company during my tenure
Oversaw teaching the Fly Fishing 101 and 201 classes in the Jackson Hole store
Helped build a customer base through education that is still in place today.