Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
Generic

Joel Ashton

Sandy,Utah

Summary

Have over 29 years’ experience in customer service and as supervisor.

Overview

35
35
years of professional experience

Work History

Parts Specialist

Precision truck and trailer repair
Salt Lake City, UT
01.2024 - 12.2024
  • Issue parts to the shop and deliver part when needed
  • Mark parts run help keep parts clean
  • Order parts for inventory

Viking Chives
01.2022 - 01.2024
  • Issue parts to the shop and deliver part when needed
  • Mark parts run if needed help keep shop and parts clean

Front parts counter sale to customers and phone calls

Utah Tank and Trailer
01.2021 - 01.2022
  • Issue parts to the shop and place orders when needed

Back part counter sale for the mechanics

POLAR SERVICE CENTER
01.2019 - 01.2021
  • Issue parts to the shop and place orders when needed
  • Make part runs to pick up part and unload trucks

Supervisor for a Retail online Company

OVERSTOCK.COM
01.2007 - 01.2018
  • Supervise a team of phone agents taking calls from customers placing orders
  • Take supervisor calls from upset customers

Collection for Civil Damages

BENNETT AND DELONEY
01.2003 - 01.2007
  • Make and receive outbound and inbound telephone calls
  • Collect amount due and track all calls that are made

Locksmith/ Retail supervisor

JON’S LOCK AND KEY
01.2000 - 01.2003
  • Organize and direct the daily operation of a retail lock and key shop
  • Provide customer service and key making
  • Rekey and repair locks
  • Oversee purchasing of stock and key blank inventory
  • Fulfill and take phone orders

Warranty Supervisor

C R ENGLAND TRUCKING
01.1992 - 01.1999
  • Direct and administer all warranty parts for a multi-million national trucking truck operations
  • Supervise and direct warranty parts staff as needed
  • Consult with clients and customers to determine warranty needs

Warehouse Supervisor

FREUHAUF TRAILERS
01.1990 - 01.1992
  • Responsible for purchasing and maintaining parts stock for a national trailer repair facility
  • Supervise and direct all shipping and receiving and warehouse employees

Education

Certified Locksmith -

Jon’s Lock And Key
01.2000

Certified Heavy Truck Warranty -

C R England Trucking
01.1997

Automotive Certificate -

Salt Lake Community College
01.1987

Theater Certificate -

University of Utah
01.1986

Skills

  • Maintenance
  • Supervision
  • Customer service
  • Teamwork
  • Independent work
  • Parts identification
  • Team collaboration
  • Parts documentation
  • Order fulfillment
  • Customer education

References

  • Overstock.com, 801-947-3100
  • Mike Lemmon’s
  • Tiffany Simpson
  • Tim King, 801-563-0111
  • Alyssa Brizzi, 801-977-0891

Leadership Experience

  • 15 Year experience in supervision.
  • 14 Year experience in customer service.

Timeline

Parts Specialist

Precision truck and trailer repair
01.2024 - 12.2024

Viking Chives
01.2022 - 01.2024

Front parts counter sale to customers and phone calls

Utah Tank and Trailer
01.2021 - 01.2022

Back part counter sale for the mechanics

POLAR SERVICE CENTER
01.2019 - 01.2021

Supervisor for a Retail online Company

OVERSTOCK.COM
01.2007 - 01.2018

Collection for Civil Damages

BENNETT AND DELONEY
01.2003 - 01.2007

Locksmith/ Retail supervisor

JON’S LOCK AND KEY
01.2000 - 01.2003

Warranty Supervisor

C R ENGLAND TRUCKING
01.1992 - 01.1999

Warehouse Supervisor

FREUHAUF TRAILERS
01.1990 - 01.1992

Certified Locksmith -

Jon’s Lock And Key

Certified Heavy Truck Warranty -

C R England Trucking

Automotive Certificate -

Salt Lake Community College

Theater Certificate -

University of Utah

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Joel Ashton