Joel Ashton
Sandy,Utah
Summary
Have over 29 years’ experience in customer service and as supervisor.
Overview
35
35
years of professional experience
Work History
Parts Specialist
Precision truck and trailer repair
Salt Lake City, UT
01.2024 - 12.2024
- Issue parts to the shop and deliver part when needed
- Mark parts run help keep parts clean
- Order parts for inventory
Viking Chives
01.2022 - 01.2024
- Issue parts to the shop and deliver part when needed
- Mark parts run if needed help keep shop and parts clean
Front parts counter sale to customers and phone calls
Utah Tank and Trailer
01.2021 - 01.2022
- Issue parts to the shop and place orders when needed
Back part counter sale for the mechanics
POLAR SERVICE CENTER
01.2019 - 01.2021
- Issue parts to the shop and place orders when needed
- Make part runs to pick up part and unload trucks
Supervisor for a Retail online Company
OVERSTOCK.COM
01.2007 - 01.2018
- Supervise a team of phone agents taking calls from customers placing orders
- Take supervisor calls from upset customers
Collection for Civil Damages
BENNETT AND DELONEY
01.2003 - 01.2007
- Make and receive outbound and inbound telephone calls
- Collect amount due and track all calls that are made
Locksmith/ Retail supervisor
JON’S LOCK AND KEY
01.2000 - 01.2003
- Organize and direct the daily operation of a retail lock and key shop
- Provide customer service and key making
- Rekey and repair locks
- Oversee purchasing of stock and key blank inventory
- Fulfill and take phone orders
Warranty Supervisor
C R ENGLAND TRUCKING
01.1992 - 01.1999
- Direct and administer all warranty parts for a multi-million national trucking truck operations
- Supervise and direct warranty parts staff as needed
- Consult with clients and customers to determine warranty needs
Warehouse Supervisor
FREUHAUF TRAILERS
01.1990 - 01.1992
- Responsible for purchasing and maintaining parts stock for a national trailer repair facility
- Supervise and direct all shipping and receiving and warehouse employees
Education
Certified Locksmith -
Jon’s Lock And Key
01.2000
Certified Heavy Truck Warranty -
C R England Trucking
01.1997
Automotive Certificate -
Salt Lake Community College
01.1987
Theater Certificate -
University of Utah
01.1986
Skills
- Maintenance
- Supervision
- Customer service
- Teamwork
- Independent work
- Parts identification
- Team collaboration
- Parts documentation
- Order fulfillment
- Customer education
References
- Overstock.com, 801-947-3100
- Mike Lemmon’s
- Tiffany Simpson
- Tim King, 801-563-0111
- Alyssa Brizzi, 801-977-0891
Leadership Experience
- 15 Year experience in supervision.
- 14 Year experience in customer service.
Timeline
Parts Specialist
Precision truck and trailer repair
01.2024 - 12.2024
Viking Chives
01.2022 - 01.2024
Front parts counter sale to customers and phone calls
Utah Tank and Trailer
01.2021 - 01.2022
Back part counter sale for the mechanics
POLAR SERVICE CENTER
01.2019 - 01.2021
Supervisor for a Retail online Company
OVERSTOCK.COM
01.2007 - 01.2018
Collection for Civil Damages
BENNETT AND DELONEY
01.2003 - 01.2007
Locksmith/ Retail supervisor
JON’S LOCK AND KEY
01.2000 - 01.2003
Warranty Supervisor
C R ENGLAND TRUCKING
01.1992 - 01.1999
Warehouse Supervisor
FREUHAUF TRAILERS
01.1990 - 01.1992
Certified Locksmith -
Jon’s Lock And Key
Certified Heavy Truck Warranty -
C R England Trucking
Automotive Certificate -
Salt Lake Community College
Theater Certificate -
University of Utah