Joel Bacallao
Louisville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate.
Overview
10
10
years of professional experience
Work History
Independent Contractor
DoorDash
Louisville, KY
04.2021 - Current
- Resolved customer inquiries promptly via phone or email communication channels.
- Analyzed customer feedback data to improve customer service processes.
- Maintained an organized, clean and safe vehicle at all times.
- Inspected food quality prior to leaving restaurants for deliveries and ensured that it was up to standards.
Independent Contractor
Amazon Flex
Louisville, KY
04.2019 - Current
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Production Line Assembler
Ford Kentucky Truck Plant
Louisville, KY
04.2021 - 03.2023
- Operated conveyor belt system to transport materials throughout the production process.
- Recorded data regarding output, downtime, and other production metrics.
- Reported any irregularities or malfunctions with machines immediately.
- Collaborated with other team members to ensure efficient workflow processes.
- Collaborated with team members to complete demanding projects under tight deadlines.
Welding Fabricator
KCC Manufacturing
Louisville, KY
05.2019 - 04.2021
- Ensured compliance with safety regulations at all times while working on the shop floor.
- Repaired broken or cracked parts by welding them back together.
- Interpreted technical drawings accurately in order to fabricate complex components.
- Assembled parts into larger structures following blueprints and engineering specifications.
Sales and Service Director
Motor Club Auto Sales
Louisville, KY
12.2016 - 03.2020
- Managed budgeting and financial planning processes for the organization.
- Negotiated agreements with external partners such as contractors or consultants.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Ensured compliance with applicable laws and regulations related to sales process.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Quality Control Inspector
Yangfeng Automotive
Louisville, KY
03.2016 - 08.2018
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Read blueprints and manuals to determine test procedures or adjustment methods.
Dietary Aide
Signature Healthcare Of East Louisville
Louisville, KY
09.2014 - 03.2016
- Provided nutritional advice to residents regarding their diet plans.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Informed supervisor about any changes in residents' dietary needs or preferences.
- Engaged with residents to provide positive and enriching experiences.
Education
Real Estate License - Real Estate
The CE Shop
Online09-2024
General Studies
Pleasure Ridge Park High School
Louisville, KY06-2015
Skills
- Requirements Gathering
- Quoting and estimating
- Workload Management
- Scope Definition
- Deadline Adherence
- Client Relationship Building
- Collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Independent Contractor
DoorDash
04.2021 - Current
Production Line Assembler
Ford Kentucky Truck Plant
04.2021 - 03.2023
Welding Fabricator
KCC Manufacturing
05.2019 - 04.2021
Independent Contractor
Amazon Flex
04.2019 - Current
Sales and Service Director
Motor Club Auto Sales
12.2016 - 03.2020
Quality Control Inspector
Yangfeng Automotive
03.2016 - 08.2018
Dietary Aide
Signature Healthcare Of East Louisville
09.2014 - 03.2016
Real Estate License - Real Estate
The CE Shop
General Studies
Pleasure Ridge Park High School