Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Joel Baggett

Buda,TX

Summary

Experienced business owner, leader, and serial entrepreneur with extensive expertise in general sales and sales of services such as deregulated electric, merchant services, and security systems. Proven track record in increasing revenue, reducing costs, and leading effective teams across multiple industries, including international.

Overview

19
19
years of professional experience

Work History

CEO & Founder

Net Solutions POS, LLC
04.2007 - 02.2024
  • Led a team of professionals executing innovative marketing strategies and initiatives with over $50 million in gross sales.
  • Spearheaded the development of point-of-sale solutions, significantly enhancing client engagement and profitability.
  • Managed and expanded client relationships, ensuring alignment with strategic business goals and increasing revenue by 75%.
  • Oversaw financial management, including budgeting and tax planning, reducing expenses by 10%.
  • Sold portfolio to Shift4 in 2023.

Sales Agent, and Solution Consultant

Focus Merchant Services
Houston , TX
01.2014 - 01.2018
  • Merchant Service Sales on various platforms
  • E-commerce, Hospitality, Commercial and High Risk Accounts
  • Developed strong relationships with clients through excellent customer service and regular follow-ups.
  • Explained features and advantages of various products or services to promote sales.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.

Vice President and Owner

NetSolutions and Security, LLC
12.2011 - 10.2016
  • Grew annual gross sales from $250,000 to $1.5 million in under a year.
  • Implemented and managed security system installations and low-voltage cabling across various commercial and residential properties.
  • Handled large-scale RFPs for projects involving public and private sector entities.
  • Successfully exited the venture and maintained as a sales consultant to the present.

Owner and COO

Baggett Ventures, LLC (Big Oaks RV Park)
01.2009 - 04.2015
  • Developed and managed a profitable RV park, generating over $100,000 annually for four consecutive years.
  • Successfully negotiated the sale of the property and business in 2015.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Vice President of Sales and Marketing

Veritrans Merchant Services
08.2006 - 11.2011
  • Managed sales across three divisions, including Deregulated Power services in South Texas via TXU (Ameripower), Security Systems, and Merchant Services, achieving sales quota of $30 million annually.
  • Promoted to vice president in 2009, becoming a lead closer to high-value ($1 million or more) contracts nationwide and internationally.
  • Developed and led sales teams of more than ten agents focused on building a substantial portfolio through strategic analysis and client engagement.

Translator and Travel Specialist

LatinCom
01.2008 - 01.2011
  • Facilitated international tech and medical conferences, providing translation services and travel logistics for Latin American companies.
  • Translated documents from Spanish to English.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Researched cultural etiquette and specific use of slang words.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.

Sales Agent and Technician

VXS Imaging
01.2005 - 01.2008
  • Sold and serviced digital and traditional imaging systems for medical imaging businesses, including at trade shows exceeding sales quota of $15 million.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.

Education

Bachelor of Business Administration - Marketing, Spanish

Sam Houston State University
Huntsville, TX
05.2005

Skills

  • Strategic and Financial Planning
  • Team Leadership and Development
  • Trade shows, Marketing and Sales Management
  • Client Relationship Management
  • Operations Management
  • Bilingual: Spanish and English

Accomplishments

  • Used Microsoft Excel to develop inventory and sales tracking spreadsheets.
  • Achieved sales by introducing Pont of Sales software for various hospitality industries.
  • Achieved training through effectively helping with employees and customers to utilize new hardware and software products.
  • Resolved product issue through consumer testing.
  • Supervised team of staff members.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Agent, and Solution Consultant

Focus Merchant Services
01.2014 - 01.2018

Vice President and Owner

NetSolutions and Security, LLC
12.2011 - 10.2016

Owner and COO

Baggett Ventures, LLC (Big Oaks RV Park)
01.2009 - 04.2015

Translator and Travel Specialist

LatinCom
01.2008 - 01.2011

CEO & Founder

Net Solutions POS, LLC
04.2007 - 02.2024

Vice President of Sales and Marketing

Veritrans Merchant Services
08.2006 - 11.2011

Sales Agent and Technician

VXS Imaging
01.2005 - 01.2008

Bachelor of Business Administration - Marketing, Spanish

Sam Houston State University

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