Joel Brown
Security Industry
Salem,OR
Summary
- Authorized to work in the US for any employer.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Security-focused and diligent Guard skilled at protecting personnel and premises. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
- Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.
- Safety-conscious security team member with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally.
Overview
22
22
years of professional experience
2
2
Certification's
Work History
Disaster Action Team supervisor
American Red Cross
Salem, OR
09.2022 - Current
- Developed, recommended, and implemented measures to improve productivity, performance, quality and career path for staff members.
- Created educational materials to convey important information to service recipients.
- Educated young people about strategies for driving discussions and promoting social changes.
- Helped clients navigate social services system and access needed resources.
- Led group discussions and activities to meet different community needs.
- Facilitated community outreach to expand participation and support.
- Coordinated and managed volunteer activities for community service projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Security Officer
Dunc Pro LLC
Portland, OR
12.2022 - 03.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Protected facility and property guests by regularly circulating premises.
- Learned and adapted quickly to new technology and software applications.
Unarmed Security Officer
REDCON Solutions Group
Estacada , OR
07.2022 - 10.2022
- Immediately reporting all unusual, unauthorized and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
Safety Ambassador, Security Officer
Northwest Enforcement, Inc. - Safe. Sound. Security
Portland, OR
03.2022 - 07.2022
- Responded to any emergencies as instructed and with utmost efficiency.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Recognized, documented, and advised on removal of hazards.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Investigated incidents, determining root causes and implementing corrective actions.
Pest Control Service Technician
Aptive Environmental
, OR
07.2021 - 10.2021
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
- Fostered excellent service leading to positive online reviews.
- Applied chemical solutions on building surfaces to eliminate pests.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Educated and advised customers on preventive measures to reduce pest infestations.
Debris
Monitor, K2 Project Management Solutions LLC
, OR
02.2021 - 07.2021
- Identified tasks to be completed and prioritized according to purpose, need and time restraints.
- Used appropriate terminology to accurately record incidents in system.
- Reported known or suspected problems, issues or concerns to appropriate staff.
- Identified potential impacts and implications of policy changes to federal, state and local programs.
- Learned and adapted quickly to new technology and software applications.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
Amazon Delivery Driver
Arrow Vans
, OR
08.2020 - 01.2021
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Merchandiser
TNG Merchandising
02.2020 - 07.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Established strong vendor relationships to maintain and support business.
- Conducted regular store audits to verify compliance with company policies.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Co Owner/ Founder
Nw Safety
04.2015 - 01.2020
- Emergency response and race rescue mainly for Lucky Dog Racing League which operates up and down the west coast
- Also a few events at Portland International Raceway in Portland Oregon such as Pirelli World challenge, and Indy car racing.
- Performed initial patient evaluation and formulated treatment plans.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Coordinated medical staff schedules and processes.
- Assisted in employee training and coaching regarding medical SOPs.
- Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
- Reviewed operational plans from other locations to identify options for local systems.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Stay at home Father
John Bradley Enterprise
Salem, OR
10.2014 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
Assistant QRF National Director
BattleForged Nation: QRF
01.2018 - 05.2019
- Nonprofit veterans Suicide prevention
- Facilitated and managed training schedule
- Performed administrative duties such as overseeing the operations over most of the 50 states and U.S Territories
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Hunting Associate
Sportsman's warehouse
10.2008 - 10.2014
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Specialist Active Duty Cavalry Scout
U.S. Army Active Duty
10.2001 - 12.2007
- Cavalry scout, reconnaissance, basic training instructor, combat lifesaver,
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
- Engaged enemy forces with anti-armor weapons in field while tracking enemy movements.
Education
Basic Training Instructor. - Close Quarter Combat, Basic Firearms Function.
05.2006
High School - Certified Nursing Assistant, GED
06.2001
Skills
- Prevention of Unauthorized Entry
- First Aid and CPR Certified
- Interior and Exterior Patrol
- Firearms Expertise
- Investigative Skills
- Medical Emergency Response
- Keen Observer
- Detailed Activity Logs
- Security Guard License
- Complex Problem-Solving
- Superior Customer Service
- Conflict De-Escalation
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Awarded “ Employee of the Month ” in 2009
- .Awarded “ Safety Worker of the Year ” in 2012.
- Good conduct medal
- Army Commendation Medal x3
- Army Achievement Medal X2 ,
- Global War On Terror Expeditionary Medal
- Iraq Campaign Ribbon
- Overseas Ribbon X2
- Combat Action Badge
- National Defense Ribbon X2
- Warrior's Leadership Course
US Army
Certification
- Certified Unarmed Security Professional, Oregon Department of Public Safety Standards and Training - Expires 5/16/2024 PSID -106853
- Disaster Training Instructor, American Red Cross - 9/2023 - Preasent
Timeline
Security Officer - Dunc Pro LLC
12.2022 - 03.2023
Disaster Action Team supervisor - American Red Cross
09.2022 - Current
Unarmed Security Officer - REDCON Solutions Group
07.2022 - 10.2022
Safety Ambassador, Security Officer - Northwest Enforcement, Inc. - Safe. Sound. Security
03.2022 - 07.2022
Pest Control Service Technician - Aptive Environmental
07.2021 - 10.2021
Debris - Monitor, K2 Project Management Solutions LLC
02.2021 - 07.2021
Amazon Delivery Driver - Arrow Vans
08.2020 - 01.2021
Merchandiser - TNG Merchandising
02.2020 - 07.2020
Assistant QRF National Director - BattleForged Nation: QRF
01.2018 - 05.2019
Co Owner/ Founder - Nw Safety
04.2015 - 01.2020
Stay at home Father - John Bradley Enterprise
10.2014 - 07.2019
Hunting Associate - Sportsman's warehouse
10.2008 - 10.2014
Specialist Active Duty Cavalry Scout - U.S. Army Active Duty
10.2001 - 12.2007
US Army Armor School - Basic Training Instructor., Close Quarter Combat, Basic Firearms Function.
Springdale Job Corps - High School, Certified Nursing Assistant, GED