Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
References
Quote
Attributes
Generic
Open To Work

Joel Clendinen

Process Lead
Waterbury,CT

Work Preference

Desired Job Title

Order Fulfillment SupervisorFulfillment Operations CoordinatorOrder PickerIT ApprenticeTechnical Training Coordinator

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Waterbury, CT, US
Open to relocation: No

Salary Range

$60000/yr - $200000/yr

Important To Me

Work-life balanceCareer advancement4-day work weekHealthcare benefitsPersonal development programs401k matchStock Options / Equity / Profit SharingPaid time off

Summary

To leverage my background in process management, team development, and hands-on technical support to contribute to a company’s success as a reliable, dedicated individual who can become a valuable asset very quickly.

Overview

27
27
years of professional experience
1
1
Certification

Work History

IT Apprentice

Amazon
North Haven, CT
09.2020 - Current
  • Collaborated with IT technicians to troubleshoot and maintain fulfillment center hardware, enhancing operational efficiency of printers, scanners, and handheld devices.
  • Configured IPC devices running Ubuntu Linux, ensuring functionality and compatibility during system updates to support seamless operations.
  • Contributed to diagnostic and repair processes, reducing downtime and enhancing reliability of technical equipment across departments.
  • Performed wire management and implemented lock systems (combination and key-based) to secure technology assets at workstations.

Order Fulfillment Supervisor

Amazon
North Haven, Connecticut
09.2020 - Current
  • Lead daily pick operations by staffing associates according to headcount changes, workflow priorities, and shift demands.
  • Identified underperforming associates using performance metrics, conducted coaching and hands on demonstrations to enhance efficiency and productivity.
  • Troubleshooted technical and mechanical issues by clearing conveyor jams, resetting DEMATIC panels, and diagnosing station equipment problems to maintain consistent production flow.
  • Fostered positive work culture through strong relationships, transparent communication, and trust-based leadership.

Fulfillment Operations Coordinator

Amazon
North Haven, Connecticut
09.2020 - Current
  • Managed backlog to ensure timely workflow execution.
  • Allocated and staffed associates efficiently based on workload demands and priority tasks to maintain operational productivity.
  • Delivered real-time feedback and performance coaching to associates, enhancing quality and accuracy.
  • Troubleshot process issues and collaborated with leadership to support daily operations and meet departmental targets.

Order Picker

Amazon
North Haven, CT
09.2020 - Current
  • Verified ordered items using UPC codes or descriptions to ensure quality met specifications for minor dents and blemishes before dispatch to packer.
  • Picked customer orders accurately in fast-paced warehouse environment.
  • Operated mobile devices to scan items for inventory management.
  • Collaborated with team members to ensure efficient order fulfillment.

Technical Training Coordinator

Amazon
North Haven, CT
09.2020 - 04.2023
  • Educated associates on workplace guidelines, picking procedures, and safety protocols, while ensuring compliance with personal protective equipment (PPE) standards.
  • Facilitated learning sessions for new employees on operational processes.
  • Supported team members in understanding Amazon's customer service standards.
  • Monitored compliance with safety protocols during training sessions, reinforcing the importance of workplace safety standards.

Install Apprentice

Solvit, Inc.
Plainville, CT
11.2019 - 03.2020
  • Controlled chemical reactions in industrial processes by operating neutralizers.
  • Assisted in daily operations by maintaining a clean and organized workspace.
  • Followed safety protocols to ensure a secure working environment for all staff.
  • Collaborated with team members to streamline workflow processes effectively.

HVAC Apprentice

Main Enterprises, Inc.
Stratford, CT
01.2018 - 11.2019
  • Assisted mechanics in coil cleanings, belt replacements, and maintenance of capacitors, blower motors, fan blades, contactors, pressure switches, and ductwork, enhancing system performance through effective brazing, soldering, and pipe threading.
  • Assisted in daily operations and workflow management for production tasks.
  • Operated machinery and equipment following safety protocols and procedures.
  • Collaborated with team members to streamline assembly processes and improve efficiency.

Production Supervisor

Eemax, Inc.
Waterbury, CT
03.2006 - 01.2018
  • Production supervisor responsible for on time delivery of quality built products. Problem solver with the ability to work in a changing environment to keep production moving.
  • Supervised daily production operations to ensure smooth workflow.
  • Trained and mentored new team members on safety protocols.
  • Coordinated equipment maintenance to minimize downtime in production.

Shift Manager

Taco Bell
Waterbury, CT
06.1999 - 02.2008
  • Managed cash handling, prepared food items, and supervised staff to ensure operational efficiency.
  • Delivered positive customer service while maintaining an upbeat atmosphere for team and customers.
  • Developed team leadership skills through dedication and consistent support.

PT Enterprises
Meriden, CT
02.2002 - 08.2002
  • Sewing factory; worked in the warehouse stocking shelves.
  • Business closed in August of 2002.

Education

HVAC Technician Program -

Industrial Management & Training Institute
Waterbury, CT
05-2017

High School Diploma -

High School
New Jersey
01-2001

Electrical Training -

Oneonta Job Corps Center
Oneonta, NY

Skills

  • IT troubleshooting
  • Equipment diagnostics
  • Workflow improvement
  • Problem solving
  • Teamwork and collaboration
  • Equipment maintenance
  • Mechanical troubleshooting
  • Equipment operation
  • Routine repairs
  • Quality inspections
  • Cable management
  • Hand and power tools
  • Commercial construction experience
  • Pipe fitting
  • Inventory management
  • Safety protocol adherence
  • Customer service
  • Performance coaching
  • Mechanical systems

Certification

  • OSHA 30 hour Construction Safety Certification
  • Universal EPA Certification
  • Scissor Lift Certification

Interests

Technology

Fitness

Home Improvement

Pool

Chess

Poetry

Music

Timeline

IT Apprentice

Amazon
09.2020 - Current

Order Fulfillment Supervisor

Amazon
09.2020 - Current

Fulfillment Operations Coordinator

Amazon
09.2020 - Current

Order Picker

Amazon
09.2020 - Current

Technical Training Coordinator

Amazon
09.2020 - 04.2023

Install Apprentice

Solvit, Inc.
11.2019 - 03.2020

HVAC Apprentice

Main Enterprises, Inc.
01.2018 - 11.2019

Production Supervisor

Eemax, Inc.
03.2006 - 01.2018

PT Enterprises
02.2002 - 08.2002

Shift Manager

Taco Bell
06.1999 - 02.2008

High School Diploma -

High School

Electrical Training -

Oneonta Job Corps Center

HVAC Technician Program -

Industrial Management & Training Institute

References

  • Antonio Tata, Family Friend, (203) 510-6396
  • Paul Pitts, Co-Worker, Eemax, Inc., (203) 808-8051
  • Manuel Arruda, Co-Worker, Main Enterprise Inc., (203) 437-0579

Quote

Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson

Attributes

  • Excellent work ethic
  • Very reliable.
  • Punctual
  • Team Player

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