JOEL CLIBURN

High-performing Enterprise Project Manager with a track record of directing $5M+ portfolios of complex, high-stakes SaaS implementations for Tier-1 healthcare organizations. Expert in accelerating Time-to-Value (TTV), navigating multi-system integrations, and aligning executive steering committees. Proven ability to standardize PMO governance, drive generative AI strategies, and manage cross-functional technical teams to deliver seamless clinical and operational transitions.

• International Project Management Certificate - International Institute for Learning (IIL)
• Certified Customer Success Manager II - SuccessHACKER
• OSHA 10 Compliance Certification

• Mayo Clinic
  
  Scope & Complexity: Led a massive, multi-site enterprise provider scheduling transformation for thousands of clinicians, coordinating technical deployment tracks across complex, multi-specialty medical departments and matrixed clinical divisions.
  
  System Integration: Engineered a highly complex, multi-system integration roadmap linking advanced scheduling platforms with central EHR (Epic), HRIS, and clinical communication ecosystems to build a unified enterprise source of truth.
  
  Impact & Execution: Successfully optimized provider workforce capacity and reduced administrative overhead, delivering a flawless technical cutover while securing strict data integrity and alignment across executive and medical steering leadership.
  ______________________________________________________________________________
• St. Jude Children’s Research Hospital
  
  Scope & Integration: Directed a 1,200+ user enterprise deployment across St. Jude and Methodist Le Bonheur Healthcare, managing complex Epic On-Call Finder, SSO, and Microsoft 365 integrations to standardize all clinical service lines.
  
  Execution & Methodology: Selected to pilot the new high-governance "Design & Discovery" framework, delivering a flawless 100% on-time milestone completion rate and 100% pre-go-live schedule publication.
  
  Impact & Governance: Secured a 75% user adoption rate (900+ active users) within 7 days of go-live with only 19 minor HyperCare issues, winning formal business goal validation and sign-off from the Executive Sponsor and Steering Committee.
  ______________________________________________________________________________
• Ernest Health
  
  Scope & Scale: Commanded a multi-state enterprise deployment across a 40-site healthcare footprint, directing the simultaneous rollout of complex nurse/staff scheduling software and physical time clock hardware.
  
  Technical Integration: Orchestrated high-stakes technical workflows, engineering custom API architectures and Workday ERP/HRIS integrations to automate end-to-end demographic data imports and real-time syncing.
  
  Impact & Optimization: Standardized workforce time tracking and labor management across all 40 locations, eliminating critical payroll data silos and maximizing operational tracking efficiency for clinical teams.
  ______________________________________________________________________________
• Orlando Health
  
  Scope & Scale: Managed a highly complex enterprise provider and On-Call scheduling deployment across a 21-location hospital network, successfully scaling operations to support 3,000+ clinical and operational users.
  
  Technical Integration: Engineered a matrixed integration framework, successfully linking real-time schedule architectures directly into Epic On-Call Finder and PerfectServe clinical communication ecosystems to establish a unified source of truth.
  
  Workstream Governance & Impact: Directed a multi-tiered, highly complex workstream structure to standardize distinct divisional policies, dramatically accelerating clinical communication speeds and eliminating administrative duplicate work enterprise-wide.