Joel Colon
San Antonio,Texas
Summary
22 years of professional experience in the field of Culinary Arts with a focus on customer service.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Favor Delivery
San Antonio, TX
01.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Delivery Driver
Elevated Logistics
San Antonio, TX
01.2022 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Home Delivery Driver, Production Line Partner
HEB
09.2019 - 01.2022
- Ensure customers orders are accurate and delivered in a timely manner
- Be a company ambassador while meeting customers at their homes, making sure they experience the same level of customer service they would get at the store
- As a production partner, ensure the quality of the product to meet company standards.
Baker, Driver, On Duty Manager
Tiff’s Treats Cookie Delivery
12.2017 - 09.2019
- Ensure production quickly and accurately
- Provide outstanding customer service
- Organize driver routes to ensure delivery deadlines
- Worked as a team to maintain areas stocked, organized and clean
- Accurately count inventory and placed store delivery orders.
Cook/Server
Yard House-River Center Mall
04.2016 - 12.2017
- Produce food items according to company standards
- Provided excellent customer service and education on menu questions
- Ensured comfort of guests by anticipating needs while working with my team to take care of guests
- Responsible for keeping areas clean and organized.
Education
Associate Of Applied Science - Surgical Technology
St Phillips College
San Antonio, TXSkills
- Customer Service Focused
- Bilingual
Related Experience
- DIRECTV, Customer Service Representative, 04/2007, 10/2007, Provided excellent customer service assisting with technical and billing issues.
- Sears, Customer Service Representative, 03/2006, 04/2007, Assisted customers with services information. Coordinated service calls to customer's homes. Informed customers on other warranty services.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Favor Delivery
01.2024 - Current
Delivery Driver
Elevated Logistics
01.2022 - 01.2024
Home Delivery Driver, Production Line Partner
HEB
09.2019 - 01.2022
Baker, Driver, On Duty Manager
Tiff’s Treats Cookie Delivery
12.2017 - 09.2019
Cook/Server
Yard House-River Center Mall
04.2016 - 12.2017
Associate Of Applied Science - Surgical Technology
St Phillips College