Joel Cordova
Clovis,NM
Summary
Reliable and adaptable individual with a versatile background in customer service roles. Known for strong cash handling and time management skills, contributing to positive customer interactions and efficient store operations.
Overview
2
2
years of professional experience
Work History
Cashier and Stalker
Dollar General Store
Clovis, NM
05.2025 - 12.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Handled cash and credit transactions, ensuring compliance with company policies.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked merchandise on shelves, contributing to optimal store presentation and inventory management.
- Monitored stock levels and reported shortages to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Cook
Wendys Fast Food
Clovis, NM
03.2024 - 04.2025
- Prepared food items according to established recipes and quality standards.
- Operated kitchen equipment, ensuring safety and cleanliness protocols were followed.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in inventory management, monitoring stock levels and freshness of ingredients.
- Maintained cleanliness of workstations, adhering to health and sanitation guidelines.
- Adapted quickly to menu changes, implementing new recipes and presentations effectively.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction with meals.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
Education
High School Diploma -
Clovis High School
Clovis, NMSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Timeline
Cashier and Stalker
Dollar General Store
05.2025 - 12.2025
Cook
Wendys Fast Food
03.2024 - 04.2025
High School Diploma -
Clovis High School