Leonard Gordon
Washington,DC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Stalker Cashier and Service Desk
Harris Teeter Grocery Store
Washington, DC
05.2023 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Night Stock Clerk
Safeway
Hyattsville, MD
10.2022 - 05.2023
- Received incoming shipments, verified contents against invoices and checked for damage or defects.
- Responded quickly to customer inquiries regarding product availability or location within the store.
- Ensured all items were properly labeled, priced and displayed in accordance with company guidelines.
- Organized backroom area for efficient flow of merchandise from receiving dock to sales floor.
- Restocked warehouse shelves with new products, removed outdated items and disposed of damaged goods in accordance with safety protocols.
- Assisted other team members in completing tasks such as unloading trucks, stocking shelves, setting up displays and cleaning work areas.
Education
High School Diploma -
Parkdale High School
Riverdale, MD06-2014
Skills
- Cash Register Operation
- Customer Assistance
- Cash Handling
- Customer Service
- Cleaning and sanitizing
- Inventory Control
- Written and verbal communication
- Payment Collection
- Returns processing
Timeline
Stalker Cashier and Service Desk
Harris Teeter Grocery Store
05.2023 - 04.2024
Night Stock Clerk
Safeway
10.2022 - 05.2023
High School Diploma -
Parkdale High School
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