Joel Cortinas
Houston,TX
Summary
Diligent, hardworking, and reliable leader with strong abilities in time management, communication, and team work. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.
Overview
17
17
years of professional experience
Work History
Owner/ Operator
Lonestar Handywork Company
Houston, TX
03.2019 - Current
- Established scopes of work, budgets and construction timelines to manage effective project planning.
- Managed maintenance for rental properties.
- Provided prospective customers with professional quotes detailing materials, labor and customization.
- Operated hand and power tools to complete repairs.
- Fixed and managed electrical and plumbing problems quickly and effectively.
- Repaired and maintained properties, including renovating exterior siding, trim, interior flooring, walls and ceilings, installing fixtures and remodeling bathrooms.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Store Manager Trainee
Aldi Supermarket Company
Baytown, TX
06.2017 - 02.2019
- Arbitrated any altercations or disputes with the customer.
- Responsible for leading and motivating the team.
- Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
- Managed scheduling of employees to optimize productivity.
- Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Adhered to standard practices to maximize sales and minimize shrinkage.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Closing Manager
Kroger Signature Store
Houston, TX
08.2015 - 06.2017
- Arbitrated any altercations or disputes with the customer.
- Collaborated with other managers to deliver consistent leadership across teams.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Generated daily operational and sales reports for corrective action or continuous improvement.
Rodbuster Helper
L-Con Constructors
Deer Park, TX
02.2015 - 05.2015
- Assist in the building of civil construction projects.
- Maintain all equipment for shaping and framing reinforcing bars.
- Understand the construction process and concrete framing.
- Tie all bars for concrete reinforcing.
- Studied blueprints, drawings and specifications to determine layout of work.
Detention Officer
Harris County Sheriff’s Office
Houston, TX
07.2012 - 12.2014
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Transported and escorted inmates to hospitals, court and other institutions.
- Supervised inmates during day-to-day activities.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Maintained appropriate control, security and well-being over those detained.
- Promoted safety, order and functionality of facility.
Closing Manager
Kroger Signature Store
Houston, TX
04.2009 - 07.2012
- Arbitrated any altercations or disputes with the customer.
- Collaborated with other managers to deliver consistent leadership across teams.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Generated daily operational and sales reports for corrective action or continuous improvement.
Flooring Apprentice
American Tile and Terrazzo
Houston, TX
05.2008 - 03.2009
- Assisted in the layout of wall & floor tile.
- Maintained tile tools and equipment (wet saw) on work site.
- Ordered and picked up needed material.
- Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.
- Performed quality installations quickly and accurately while adhering to highest standards in customer service.
Education
Associate of Applied Science - Process Technology
Houston Community College
Houston, TX05.2021
Law Enforcement and Criminal Justice
High School For Law And Justice
Houston, TX05.2011
Skills
- Quality
- Report writing
- Safety
- Team oversight
- Strategic planning
- Safety procedures
- Hand tool operations
- Working collaboratively
- Time management
- Computer skills
- Outstanding communication skills
- Supervision and training
- Crisis intervention
- Ethical standards of conduct
Timeline
Owner/ Operator
Lonestar Handywork Company
03.2019 - Current
Store Manager Trainee
Aldi Supermarket Company
06.2017 - 02.2019
Closing Manager
Kroger Signature Store
08.2015 - 06.2017
Rodbuster Helper
L-Con Constructors
02.2015 - 05.2015
Detention Officer
Harris County Sheriff’s Office
07.2012 - 12.2014
Closing Manager
Kroger Signature Store
04.2009 - 07.2012
Flooring Apprentice
American Tile and Terrazzo
05.2008 - 03.2009
Associate of Applied Science - Process Technology
Houston Community College
Law Enforcement and Criminal Justice
High School For Law And Justice