Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joel Davis

Hernando,FL

Summary

Dynamic Service Center Manager with extensive experience at Arrow Exterminators, Inc., excelling in team building and effective communication. Proven track record in achieving state standards for pesticide handling while managing 19 employees. Skilled in Word and Excel, with a strong work ethic that drives operational success and customer satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Service Center Manager

Arrow Exterminators, Inc
Crystal River, FL
05.2015 - 09.2024
  • Covered all aspects of the business operations of the largest family-owned pest control companies. Examples include payables, creating and meeting budgets, and building repairs.
  • Managed 19 employees while also engaging in personal customer interactions.
  • Performed tasks such as hiring, training, and coaching in light of the company's standards and goals.
  • Achieved meeting company standards, but more importantly, state standards, in regard to applying, handling, and mixing pesticides.
  • Vehicle maintenance and repairs for 25 vehicles were a crucial part of day-to-day operations.
  • Analyzing trends and patterns in the office's history in order to increase the company's overall success.
  • Dealing with customer damage claims.

Pest Control Manager

Cooks Pest Control
02.2005 - 04.2015
  • Interviewed potential employees to determine aptitude, and to meet staffing needs.
  • Trained and coached employees for furthering success in the field.
  • Ordered product inventory within budgeted amounts while still fulfilling business needs.
  • Played a role in field visits when problems arose, as well as taking complaints via telephone in the office or in the field. This was used for training opportunities to further employees' depth of knowledge.
  • Furthering experience in meeting company and state standards.

Education

High School Diploma -

Greenville High School
Greenville, GA
03-1993

Skills

  • Word, Excel, PTP certified
  • Customer service
  • Team building
  • Effective communication
  • Strong work ethic
  • Time Management

Certification

  • State Certified in HPC and WDO in Florida and Georgia

Timeline

Service Center Manager

Arrow Exterminators, Inc
05.2015 - 09.2024

Pest Control Manager

Cooks Pest Control
02.2005 - 04.2015

High School Diploma -

Greenville High School

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