Patrick Jackson
Odessa,TX
Summary
Supporting Service Center Manager specializing in gas compression and team supervision. Adept at creating and sticking to budgets while increasing profits and providing fantastic care. Trained in leadership and conflict management with knowledge of modern computer systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Center Manager
M & J Valve Service Inc
08.2022 - Current
- Established performance goals for staff, providing ongoing feedback and coaching to drive success.
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Improved customer satisfaction by implementing efficient service center processes and procedures.
- Trained new staff members on company policies and center expectations.
- Managed budgets and resources effectively, ensuring profitability of the service center.
- Promoted a positive work culture by fostering open communication channels among team members.
Account Executive
M&J Valve Services
11.2019 - 08.2022
- Outside sales, cold calls, customer interaction.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Attended networking events to build relationships and identify sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Field Technician
Grace Oilfield Services
05.2019 - 11.2019
Apprentice Sprinkler Fitter
RLH Fire Protection
02.2016 - 04.2019
- Install fire sprinkler systems
- Threading and grooving pipe
- Minor soldering.
Tank technician
Vita-clean
03.2015 - 02.2016
- Perform cip on food grade tanks
- Basic maintenance around shop
- Create invoices using QuickBooks.
roustabout
voyager energy services
12.2014 - 02.2015
- General labor.
Machine Operator/Material Handler
international paper
05.2013 - 11.2014
- Maintain and trouble shooting equipment.
Education
High School Diploma -
Tulare Western Highschool
Tulare, CA06.2009
Skills
- Construction Laborer
- General Labor
- General Laborer
- Factory
- Fire Protection
- Account Management
- Sales
- Cold Calling
- Fire Sprinkler Fitting
- Outside Sales
- Pipe Threading
- Salesforce
- Supervising experience
- Negotiation
- Management
- Microsoft Office
- Communication skills
- Time management
- Organizational skills
- Microsoft Excel
- Computer skills
- Outside sales
- Microsoft Word
- Manufacturing
- Continuous improvement
- Leadership trained
- Operational Excellence
Certification
Driver's License
Roles And Responsibilities
- Apprentice Sprinkler Fitter, RLH Fire Protection, Install fire sprinkler systems. Threading and grooving pipe. Minor soldering.
- Tank technician, Vita-clean, Perform cip on food grade tanks. Basic maintenance around shop. Create invoices using QuickBooks.
- Roustabout, voyager energy services, General labor.
- Machine Operator/Material Handler, international paper, Maintain and trouble shooting equipment.
Personal Information
Relocation: Anywhere
Timeline
Service Center Manager
M & J Valve Service Inc
08.2022 - Current
Account Executive
M&J Valve Services
11.2019 - 08.2022
Field Technician
Grace Oilfield Services
05.2019 - 11.2019
Apprentice Sprinkler Fitter
RLH Fire Protection
02.2016 - 04.2019
Tank technician
Vita-clean
03.2015 - 02.2016
roustabout
voyager energy services
12.2014 - 02.2015
Machine Operator/Material Handler
international paper
05.2013 - 11.2014
High School Diploma -
Tulare Western Highschool
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