Joel Domingo
Kailua-Kona,HI
Summary
Skilled technician with a focus on problem-solving and effective communication. Known for enhancing team efficiency and staying current with industry advancements to ensure optimal vehicle performance and safety.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Level 2 Technician
Big Island Motors
Kailua-Kona, HI
01.2019 - 04.2026
- Diagnosed and repaired electrical and mechanical issues on various vehicle models.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Conducted routine maintenance on various vehicle makes and models to enhance longevity.
- Collaborated with service advisors to provide accurate repair estimates for customers.
- Mentored junior technicians, enhancing their skills and knowledge in automotive repair processes.
- Conducted quality control checks after repairs to guarantee adherence to industry standards.
- Utilized advanced diagnostic tools and software to identify complex vehicle problems effectively.
- Coordinated with parts department to ensure timely availability of necessary components for repairs.
- Participated in regular workshops and conferences to stay current on advancements within the field of technology repair services.
- Excelled in customer-facing roles by maintaining clear communication channels throughout the troubleshooting process.
- Maintained strict adherence to safety protocols while performing installations or repairs on high-voltage electrical systems or hazardous environments.
- Improved efficiency within the team through thorough documentation of procedures, best practices, and lessons learned from previous projects.
- Worked closely with other departments to address cross-functional concerns efficiently and effectively.
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
Kailua-Kona, HI
06.2018 - 01.2019
- Delivered automotive parts efficiently to various customers, ensuring timely service and satisfaction.
- Maintained accurate inventory records, tracking incoming and outgoing parts consistently.
- Operated delivery vehicle safely while adhering to traffic regulations and company policies.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall delivery efficiency.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Assisted in training new drivers on safety protocols and route optimization strategies.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
Mover
Royal Hawaiian Movers
Kailua-Kona, HI
09.2015 - 06.2018
- Coordinated packing and loading of household goods to optimize space and ensure safety.
- Assisted with inventory management to track items and prevent loss during relocation.
- Trained new staff on best practices for handling fragile items and heavy lifting techniques.
- Conducted pre-move consultations to assess client needs and recommend appropriate services.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Followed safety protocols to prevent accidents and injuries.
Education
High School Diploma -
Kealakehe High School
Kailua-Kona05-2011
Skills
- Replacing parts
- Brake systems
- Tire services
- Transmissions
- Engine repair
- Hazardous waste management
- Electronic testing
- Heating and air conditioning
- Suspension systems
- Vehicle inspections
- Battery services
- Fuel systems
- Exhaust systems
- Steering systems
- Driveability diagnostics
- Emissions control
- Hybrid systems
- Calibrating systems
- Coolant flushes
- Gasket replacements
- Strong work ethic
- Valid Driver's license
- Operating air compressors
- Changing oil
- Hand and power tools
- Problem-solving
- Replacing filters
- Parts replacement
- Fluid services
Certification
- Subaru Technician Engine/EV Training
- Subaru Technician Suspension Training
- Subaru Technician Transmission Training
- Subaru Technician Basic Electrical Training
- Hyundai Technician Engine Training
- Hyundai Technician EV Training
- Hyundai Technician Suspension Training
- Hyundai Technician Transmission Training
- Hyundai Technician Basic Electrical Training
Timeline
Level 2 Technician
Big Island Motors
01.2019 - 04.2026
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
06.2018 - 01.2019
Mover
Royal Hawaiian Movers
09.2015 - 06.2018
High School Diploma -
Kealakehe High School