Joel Espinoza
Army
Spring Lak,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Security Guard
Plus Dueling Piano Bar
Raleigh, NC
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Responded quickly to incidents and assessed active situations for security concerns.
- Participated in staff meetings, special events and professional development activities.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
Petroleum Laboratory Specialist
Army
Fort Bragg, NC
04.2018 - Current
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Operated industrial mixers to compound and blend chemicals.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered services to customer locations within specific timeframes.
Delivery Driver
Papa John's Pizza
Fort Bragg, NC
04.2022 - 11.2022
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
- Shared information with customers about menu items, preparation methods and ingredients.
- Completed training to learn additional techniques for making new and seasonal items.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Alerted customers that food orders were ready for pick-up with text messages.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Communicated with management on food inventory stock to request order placement.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Education
High School Deploma -
Kipp University Prep High School
San Antonio, TXSkills
Safety and security
undefinedTimeline
Delivery Driver
Papa John's Pizza
04.2022 - 11.2022
Security Guard
Plus Dueling Piano Bar
12.2021 - Current
Petroleum Laboratory Specialist
Army
04.2018 - Current
High School Deploma -
Kipp University Prep High School
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