Joel Espinoza
Army
Spring Lak,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Security Guard
Plus Dueling Piano Bar
Raleigh, NC
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Responded quickly to incidents and assessed active situations for security concerns.
- Participated in staff meetings, special events and professional development activities.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
Petroleum Laboratory Specialist
Army
Fort Bragg, NC
04.2018 - Current
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Operated industrial mixers to compound and blend chemicals.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered services to customer locations within specific timeframes.
Delivery Driver
Papa John's Pizza
Fort Bragg, NC
04.2022 - 11.2022
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
- Shared information with customers about menu items, preparation methods and ingredients.
- Completed training to learn additional techniques for making new and seasonal items.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Alerted customers that food orders were ready for pick-up with text messages.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Communicated with management on food inventory stock to request order placement.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Education
High School Deploma -
Kipp University Prep High School
San Antonio, TXSkills
Safety and security
Keen observer
Document preparation
Verbal and written communication
English fluency
Relationship building and management
Interpreting procedures and instructions
Work ethic
Punctuality
Timeline
Delivery Driver
Papa John's Pizza
04.2022 - 11.2022
Security Guard
Plus Dueling Piano Bar
12.2021 - Current
Petroleum Laboratory Specialist
Army
04.2018 - Current
High School Deploma -
Kipp University Prep High School