Joel Garcia
Boston,MA
Summary
Trustworthy and dedicated with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Very kind and patient person. Have work experience with scaffolding own an osha certification and dot card. I also have experience in delivering as I worked for an Amazon delivery company. I am a person who loves moving up and will always say yes to a better opportunity no matter the sacrifice.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Kma delivery
Canton, Massachusetts
11.2024 - 03.2025
- 8-10 hour hard working shifts
- Maintained accurate records of goods collected and delivered as required.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Scaffold Helper
Lothrop Companies
Malden, Massachusetts
08.2024 - 11.2024
- Assisted in the setup of scaffolding, including measuring, cutting and assembling materials.
- Loaded and unloaded scaffolding parts from vehicles to job sites.
- Inspected scaffold components for defects before use.
- Followed safety protocols when erecting, dismantling or altering scaffolds.
- Adhered to all safety regulations set forth by OSHA guidelines.
Customer Service Cashier
Dunkin' Donuts
100 Legends Way Massachusetts
06.2018 - 09.2024
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Diploma -
Snowden High School
Boston, MA06.2022
Business Administration
Bunker Hill Community College
Charlestown, MASkills
- OSHA Compliance
- Hazard Identification
- Relationship Building
- Process Transactions
- Price Identification
- Restock Products
- Stocking and Replenishing
- Cash Register Operation
- Sales and Promotions
- Customer Inquiries
- Advising
- Delivery service
Dot Card
.
OSHA certified
- Safety protocols
Timeline
Delivery Driver
Kma delivery
11.2024 - 03.2025
Scaffold Helper
Lothrop Companies
08.2024 - 11.2024
Customer Service Cashier
Dunkin' Donuts
06.2018 - 09.2024
Diploma -
Snowden High School
Business Administration
Bunker Hill Community College