Joel Gonzalez Tello
Wapato
Summary
Motivated Business Administration student with a strong academic record and professional experience in insurance and financial services. Committed to pursuing the Chartered Financial Consultant (ChFC) designation through the American College of Financial Services to provide ethical, knowledgeable, and client-focused financial guidance.
Overview
5
5
years of professional experience
Work History
Insurance Producer
State Farm Insurance
01.2022 - Current
- Provide personalized insurance and financial solutions including auto, home, and life products
- Conduct client needs assessments to recommend appropriate coverage and long-term strategies
- Build and maintain strong client relationships through trust and ethical service
- Educate clients on risk management and financial protection
- Balance professional responsibilities while maintaining academic excellence
Shift Leader
Popeyes Louisiana Kitchen
01.2021 - 01.2022
- Supervised daily restaurant operations during assigned shifts
- Trained and coached team members to maintain service standards
- Managed cash handling, inventory, and shift scheduling support
- Resolved customer issues professionally and efficiently
- Ensured compliance with food safety and company policies
Education
Bachelor of Science - Business Administration
Pennsylvania State University
01.2027
High School Diploma - undefined
Wapato High School
01.2020
Skills
- Financial Services & Insurance Fundamentals
- Client Relationship Management
- Leadership & Team Supervision
- Bilingual Communication (English & Spanish)
- Time Management & Organization
- Ethical Decision-Making
- Customer Service Excellence
- Problem Solving & Critical Thinking
- Insurance products
- Policy analysis
- Licensed in WA, ID, OR
COMMUNITY INVOLVEMENT & VOLUNTEER SERVICE
Volunteered in the Wapato community supporting food distribution for individuals experiencing homelessness, Assisted with organizing and delivering meals to underserved populations, Demonstrated leadership, compassion, and commitment to community service
Timeline
Insurance Producer
State Farm Insurance
01.2022 - Current
Shift Leader
Popeyes Louisiana Kitchen
01.2021 - 01.2022
High School Diploma - undefined
Wapato High School
Bachelor of Science - Business Administration
Pennsylvania State University