JOEL GOUDREAU

Dynamic engineering leader with extensive experience at EXTEX Engineered Products, recognized for advancing quality and customer satisfaction while propelling revenue growth from $16M to over $65M. Proven ability in strategic planning and cross-functional collaboration, resulting in a 40% decrease in customer grievances. Proficient in Six Sigma methodologies, project management, and building strong customer relationships. Committed to leveraging expertise to further enhance operational excellence and drive successful outcomes.

Solutions-oriented, customer-focused professional with over 20 years of experience directing global projects, improving manufacturing and production processes, and resolving quality issues. Results-driven leader with expertise in developing quality policies and procedures as well as assembly and packaging processes. History of achieving significant production, material, and labor cost reductions while increasing quality and decreasing customer complaints. Track record of starting up new production lines and facilities, implementing material and process changes, and ensuring execution of best practices. Adept at working with cross-functional teams to establish project timing and goals, drive ownership and accountability, and lead projects to completion., Strategic Planning and Implementation, Quality Improvement Projects, Root Cause Analysis and Correction, New Product and Process Introduction, Customer Relationship Management, Design for Manufacturing and Assembly, Statistical Process Control (SPC), Design of Experiments (DOE), Cost Control and Reduction, Six Sigma Black Belt