Joel Gutierrez Villalobos
Denver,Colorado
Summary
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
03.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross sell Life and Health Insurance
- Cross-sold insurance products to existing clients to reach sales targets.
Insurance Agent
Allstate
10.2023 - 03.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Insurance Agent
Freeway Insurance
01.2023 - 10.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
Roofing/Window Sales Rep
Dabella
09.2022 - 01.2023
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Lead Setter
Ion Solar
01.2022 - 05.2022
- Acquire sales leads door to door through initial customer contact
- Garner the customer's needs and wants to best assist them
- Collaborated with a large team of like-minded individuals to best succeed in the region of our sales division
Mover / Installer
Denver Desks
01.2021 - 01.2022
- Drove box trucks to deliver office furniture
- Assemble brand new office furniture
- Move, load, and install each piece of furniture to the client's desired location
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100 lbs.
Warehouse Associate
Amazon
05.2018 - 08.2018
- Scanned packages and moved/sorted them based upon their end destination
- Worked with a team and collaborated with varying individuals to ensure the highest possible efficiency
Education
B.A. - Political Science
Colorado State University
05.2021
Associates Degree - Business Administration
Colorado State University
05.2021
Skills
- Microsoft Office
- Time Management Skills
- Communication Skills
- Leadership Experience
- Analytical and Critical Thinking Skills
- Active Listening
- Life insurance
- Health insurance
- Cold calling
- Property and casualty insurance
- Underwriter collaboration
- Billing inquiries
- Prospective client identification
Awards
Top Performing Lead Setter in the Denver Office, ION Solar
Certification
- Licensed Life and Health Insurance Agent
- Licensed Property and Casualty Insurance Agent
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
State Farm
03.2024 - Current
Insurance Agent
Allstate
10.2023 - 03.2024
Insurance Agent
Freeway Insurance
01.2023 - 10.2023
Roofing/Window Sales Rep
Dabella
09.2022 - 01.2023
Lead Setter
Ion Solar
01.2022 - 05.2022
Mover / Installer
Denver Desks
01.2021 - 01.2022
Warehouse Associate
Amazon
05.2018 - 08.2018
Associates Degree - Business Administration
Colorado State University
B.A. - Political Science
Colorado State University
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