Joel Hall
Corning,NY
Summary
Adept at overseeing and managing infrastructure, I excell at Verizon, enhancing system reliability through meticulous preventive maintenance and expert circuitry repairs. My strong communication skills complement my technical proficiency, ensuring effective team collaboration and outstanding service.
Overview
20
20
years of professional experience
Work History
Watch Engineer
Verizon
Elmira, NY
05.2017 - Current
- Maintain HVAC and other infrastructure pertaining to Verizon Central Office's
- Preventive maintenance in 24 buildings
- Identify potential problems during routine inspections in order to prevent future breakdowns.
- Repair equipment issues
- Collaborating with outside vendors
- Install new components or replaced defective parts to restore functionality.
- Grease mechanical parts with lubrication to achieve smooth and regular functionality
- Install new systems according to manufacturer specifications.
- Respond quickly to emergency calls
Service Technician
Kimble, Inc.
Elmira, NY
04.2013 - 04.2017
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Provided training on the safe usage of equipment when needed.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Trained new team members on service processes to increase productivity.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Maintained certifications and completed training on systems and components.
- Installed new components or replaced defective parts to restore functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Service Technician
Collins And Walton
Elmira , NY
09.2012 - 08.2013
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Tested repaired items to ensure functionality before returning them to customers.
- Assisted with installation projects at both residential and commercial sites.
- Provided training on the safe usage of equipment when needed.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Trained new team members on service processes to increase productivity.
- Conducted service appointments to diagnose and fix problems.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Maintained certifications and completed training on systems and components.
- Installed new components or replaced defective parts to restore functionality.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Service Technician
IR Trane
Corning, NY
07.2011 - 09.2012
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Tested repaired items to ensure functionality before returning them to customers.
- Provided training on the safe usage of equipment when needed.
Service Technician
Collins And Walton
Elmira, NY
08.2004 - 07.2011
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Tested repaired items to ensure functionality before returning them to customers.
- Provided training on the safe usage of equipment when needed.
- Responded quickly to emergency calls from clients needing immediate assistance.
Education
Apprenticeship - HVAC And Plumbing
Local 267
Ithaca, NY09-2004
Skills
- Oversee and manage infrastructure
- Strong communicator
- Time management
- Circuitry and wiring
- Preventive maintenance
Timeline
Watch Engineer
Verizon
05.2017 - Current
Service Technician
Kimble, Inc.
04.2013 - 04.2017
Service Technician
Collins And Walton
09.2012 - 08.2013
Service Technician
IR Trane
07.2011 - 09.2012
Service Technician
Collins And Walton
08.2004 - 07.2011
Apprenticeship - HVAC And Plumbing
Local 267