
Detail-oriented supervisor of Data Entry Department at Queens Supreme Court, Criminal Term, managing felony youth complaint processes. Ensured data accuracy and compliance through meticulous reporting. Adapted to new procedures effectively while maintaining productivity in a fast-paced environment.
Supervised Data Entry Department in initializing Felony Youth Complaints from Queens Criminal Court and NYPD, enhancing case processing accuracy.
Manage Kronos timekeeping and schedules for department personnel, ensuring coverage.
Oversaw quality control checks ensuring accuracy of UCMS entries and related case documentation, supporting reliable case management.
Participated in interview panels to evaluate candidates and contribute to hiring and promotional decisions.
Expert Knowledge of UCMS
Quality control
Coordination
Staff training
Complex problem solving
Time management