Joel Ivey
Elmsford,NY
Summary
Dynamic and results-oriented professional with a proven track record at ShopRite and other esteemed companies. Excelled in customer service and safe food handling, enhancing shopping experiences and maintaining high sanitation standards. Demonstrated strong work ethic and honesty, consistently exceeding demonstration goals. Skilled in fostering customer loyalty and ensuring workplace safety, showcasing exceptional problem-solving abilities and integrity.
Experienced with customer service, food handling, and maintaining dining areas. Utilizes teamwork and communication to enhance dining experience. Track record of ensuring cleanliness, efficiency, and high customer satisfaction in dining environments.
Overview
9
9
years of professional experience
Work History
Deli Clerk
ShopRite
White Plains, NY
03.2023 - Current
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Runner
Chopt
Dobbs Ferry, NY
06.2023 - 10.2023
- Directly interacted with customers at each location to build loyalty.
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
Product Demonstrator
Product Connections
Elmsford, NY
10.2023 - 03.2024
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
Ride Operator
Playland Park
06.2016 - 12.2018
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Worked closely with security personnel on crowd management efforts during peak periods or special events at the amusement park.
Education
Trade - Bricklaying
Jobcorps
Edison, NJ12.2022
High School Diploma -
Food And Finance
Manhattan, NY06.2017
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Safe food handling
Timeline
Product Demonstrator
Product Connections
10.2023 - 03.2024
Runner
Chopt
06.2023 - 10.2023
Deli Clerk
ShopRite
03.2023 - Current
Ride Operator
Playland Park
06.2016 - 12.2018
Trade - Bricklaying
Jobcorps
High School Diploma -
Food And Finance