Work Preference
Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Open To Work

Joel Jackson

Buffalo,NY

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Museum GuideCall Center RepresentativeRetail Sales AssociateReceptionistScheduling Specialist

Work Type

Part Time

Location Preference

On-SiteRemote
Location: Buffalo, NY, USBuffalo, NY
Open to relocation: No

Salary Range

$16/hr - $1000/hr

Important To Me

Flexible work hours

Summary

Vibrant professional with a proven track record at the Museum of Ice Cream, excelling in visitor engagement. Skilled in training and team collaboration, I enhance guest experiences through effective communication and organization. Proficient in most things Microsoft, I thrive under pressure while delivering exceptional service. I am fabulous with others and excel behind the phone or scheduling.

Overview

2023
2023
years of professional experience

Work History

Museum Guide

Museum of Ice Cream
04.2021 - 02.2023
  • Guided visitors through interactive exhibits, enhancing engagement and guest experience.
  • Facilitated group tours, tailoring experiences to diverse audiences while maintaining accuracy.
  • Assisted in organizing special events, ensuring seamless operations and positive visitor experiences.
  • Trained new guides on tour protocols and engagement techniques, enhancing overall team performance and visitor interactions.

Server

Olive Garden Restaurant
2020 - 2021
  • Provided fabulous customer service by promptly addressing guest inquiries and concerns.
  • Assisted in food and beverage recommendations.
  • Maintained cleanliness and organization of dining area for optimal guest satisfaction.
  • Collaborated with kitchen staff to ensure timely delivery of orders.

Sales Associate

Kohls Department Store
10.2020 - 01.2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize visual appeal and accessibility.
  • Processed transactions accurately using point-of-sale systems for efficient checkout.
  • Collaborated with team members to ensure timely restocking of inventory on sales floor.

Server/bartender

Fireside Bar And Grill
09.2019 - 2020
  • Provided excellent customer service, ensuring positive dining experiences for guests.
  • Managed food and drink orders efficiently, minimizing wait times and enhancing service flow.
  • Assisted in training new staff on menu items and restaurant protocols.
  • Maintained cleanliness and organization of dining area, adhering to health standards.

Education

Bachelor of Arts - Musical Theatre (voice)

Chicago College of Performing Arts
Chicago, IL

Skills

Engaging personality

Visitor engagement

Cultural awareness

Phone etiquette

Scheduling

Point of sale experience

Barista

Proficiency in Microsoft

Works well with others

Works well under stress

Additional Information

Musical Theatre performer

Timeline

Museum Guide

Museum of Ice Cream
04.2021 - 02.2023

Sales Associate

Kohls Department Store
10.2020 - 01.2021

Server/bartender

Fireside Bar And Grill
09.2019 - 2020

Server

Olive Garden Restaurant
2020 - 2021

Bachelor of Arts - Musical Theatre (voice)

Chicago College of Performing Arts
Joel Jackson