Joel Johnson
Walnut Creek,CA
Summary
Dynamic professional with a proven track record in behavior modification techniques and exceptional customer service, honed at Integrity K9 and other diverse roles. Skilled in animal handling and adept at creating positive outcomes in high-pressure environments. Achieved significant improvements in client satisfaction and operational efficiency, leveraging seminars and workshops to enhance skill set.
Overview
6
6
years of professional experience
Work History
Dog Trainer
Integrity K9
San Ramon, California
05.2021 - Current
- Taught basic commands such as sit, stay, and come to dogs of all breeds and ages.
- Created individualized training plans for each dog based on their needs and abilities.
- Conducted group classes to teach proper socialization skills to puppies and adult dogs.
Gym Attendant
Walnut Creek
Walnut Creek
04.2024 - 10.2024
- Provided assistance to members with equipment usage and safety protocols.
- Performed maintenance of equipment, including cleaning and restocking weights, mats, and other supplies.
- Assisted with membership signups by providing information on services, policies, and procedures.
Airport Customer Service Agent
SFO airport
San Francisco, California
01.2019 - 10.2019
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
- Assisted with baggage check-in and tagging for customers.
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Sales Associate
Champs Sporting Goods
Daly City, California
06.2018 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Archbishop Riordan
San Francisco, California05-2019
Skills
- Consistent Approach
- Seminars and workshops
- Behavior Modification Techniques
- Animal Handling
- Customer Service
Timeline
Gym Attendant
Walnut Creek
04.2024 - 10.2024
Dog Trainer
Integrity K9
05.2021 - Current
Airport Customer Service Agent
SFO airport
01.2019 - 10.2019
Sales Associate
Champs Sporting Goods
06.2018 - 08.2019
High School Diploma -
Archbishop Riordan