Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joel Laudadio

Queens,NY

Overview

4
4
years of professional experience

Work History

Receptionist & Lifeguard

The Wright Fit
Brooklyn, NY
08.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.

Order Puller

Culture Studio
Chicago, IL
06.2023 - 08.2023
  • Pulled and packed products from shelves based on customer orders.
  • Ensure accuracy and completeness of all orders.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Prepared shipment labels.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Received and processed written and verbal instructions, prints and work orders.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Packed boxes and stock using organizational guidelines.

Team Member

Taichi Bubble Tea
Victor, NY
03.2022 - 01.2023
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Operated cash register to process cash, check and credit card transactions.
  • made an array of drinks and sushi.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Set up, restocked and cleaned dining areas.
  • Followed recipes and customer requests to prepare meals.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Refilled condiments, napkins and server workstations.
  • Packaged and bagged cooked food and prepared items.

Shift Supervisor

CoreLife Eatery
Webster, NY
08.2021 - 02.2022
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Set up, restocked and cleaned dining areas.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.

Retail Coordinator

TJMaxx
Webster, NY
11.2019 - 08.2021
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Counted and balanced registers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Identified appropriate solutions to minimize issues and quickly solve problems.

Education

Bachelor of Science - Fashion Design

Fashion Institute of Technology
New York, NY
12.2026

Associate of Arts - Fashion Design

Fashion Institute of Technology
New York, NY
12.2024

High School Diploma -

The Charles Finney School
Penfield, NY
06.2020

Skills

  • Workload Priorities
  • RF Scanning Devices
  • Forklift Operation
  • Heavy Lifting
  • Staff Management
  • Schedule Management
  • Cash Handling Ability
  • Customer-Oriented
  • Safety Understanding
  • Conflict Resolution Techniques
  • Customer Service
  • Quality Assurance
  • Team Collaboration
  • Account Updating
  • Safety Regulations
  • Clerical Support
  • Problem Resolution
  • Account Management
  • Guest Services

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Receptionist & Lifeguard

The Wright Fit
08.2023 - Current

Order Puller

Culture Studio
06.2023 - 08.2023

Team Member

Taichi Bubble Tea
03.2022 - 01.2023

Shift Supervisor

CoreLife Eatery
08.2021 - 02.2022

Retail Coordinator

TJMaxx
11.2019 - 08.2021

Bachelor of Science - Fashion Design

Fashion Institute of Technology

Associate of Arts - Fashion Design

Fashion Institute of Technology

High School Diploma -

The Charles Finney School
Joel Laudadio