Joel Laudadio
Queens,NY
Overview
4
4
years of professional experience
Work History
Receptionist & Lifeguard
The Wright Fit
Brooklyn, NY
08.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
Order Puller
Culture Studio
Chicago, IL
06.2023 - 08.2023
- Pulled and packed products from shelves based on customer orders.
- Ensure accuracy and completeness of all orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Prepared shipment labels.
- Unloaded merchandise from delivery trucks quickly and efficiently.
- Received and processed written and verbal instructions, prints and work orders.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Packed boxes and stock using organizational guidelines.
Team Member
Taichi Bubble Tea
Victor, NY
03.2022 - 01.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Operated cash register to process cash, check and credit card transactions.
- made an array of drinks and sushi.
- Maintained order and cleanliness of work areas to conform with health codes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Set up, restocked and cleaned dining areas.
- Followed recipes and customer requests to prepare meals.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Refilled condiments, napkins and server workstations.
- Packaged and bagged cooked food and prepared items.
Shift Supervisor
CoreLife Eatery
Webster, NY
08.2021 - 02.2022
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Retail Coordinator
TJMaxx
Webster, NY
11.2019 - 08.2021
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Counted and balanced registers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained, managed and motivated employees to promote professional skill development.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Education
Bachelor of Science - Fashion Design
Fashion Institute of Technology
New York, NY12.2026
Associate of Arts - Fashion Design
Fashion Institute of Technology
New York, NY12.2024
High School Diploma -
The Charles Finney School
Penfield, NY06.2020
Skills
- Workload Priorities
- RF Scanning Devices
- Forklift Operation
- Heavy Lifting
- Staff Management
- Schedule Management
- Cash Handling Ability
- Customer-Oriented
- Safety Understanding
- Conflict Resolution Techniques
- Customer Service
- Quality Assurance
- Team Collaboration
- Account Updating
- Safety Regulations
- Clerical Support
- Problem Resolution
- Account Management
- Guest Services
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist & Lifeguard
The Wright Fit
08.2023 - Current
Order Puller
Culture Studio
06.2023 - 08.2023
Team Member
Taichi Bubble Tea
03.2022 - 01.2023
Shift Supervisor
CoreLife Eatery
08.2021 - 02.2022
Retail Coordinator
TJMaxx
11.2019 - 08.2021
Bachelor of Science - Fashion Design
Fashion Institute of Technology
Associate of Arts - Fashion Design
Fashion Institute of Technology
High School Diploma -
The Charles Finney School