Joel Lechuga
Stanton,CA
Summary
Dedicated driver with extensive experience in logistics and customer service. Proficient in route optimization and safety protocols, ensuring timely deliveries and effective customer communication. Committed to upholding high standards of service and safety in all operations.
Overview
10
10
years of professional experience
Work History
Driver
Uber Eats
Stanton, California
12.2024 - Current
- Delivered food orders promptly to customers across various locations.
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Provided excellent customer service throughout the delivery process.
- Delivered on-time shipments while resolving customer issues to enhance service satisfaction.
- Utilized GPS navigation to optimize delivery routes and minimize travel time.
- Utilized GPS technology for efficient route planning and navigation.
- Navigated local streets and highways with ease using GPS system.
- Followed all safety protocols while driving.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Maintained cleanliness and organization of delivery vehicle at all times.
- Ensured vehicle cleanliness to uphold company standards for safety and aesthetics.
- Documented time of delivery to record completion of order.
- Loaded and unloaded delivery vehicles with food items.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Maintained vehicle according to company and state safety requirements.
- Reported any accidents or incidents immediately to management, complying with company policies and legal requirements.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Driver, Warehouse Orders
Hindu Am
Fullerton, California
03.2017 - Current
- Delivered goods to specified destinations, ensuring timely arrival and customer satisfaction.
- Delivered warehouse orders safely and efficiently to various locations.
- Operated delivery vehicles in compliance with company safety standards.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Followed all local traffic regulations during deliveries to ensure safety.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Loaded and unloaded materials while maintaining proper handling procedures.
- Followed established safety procedures when loading and unloading freight from delivery trucks.
- Analyzed work orders to ensure timely processing of deliveries. to perform freight movement and deliveries.
- Inspected vehicle for safety and operational readiness before each trip.s for mechanical items and safety issues prior to departing on routes.
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Navigated routes with relevant map programs and GPS systems.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reported mechanical problems encountered with vehicles to dispatch.
- Presented order bills and collected payments for deliveries.
- Reported delays and accidents to stations using telephones or two-way radios.
Driver
Baron HR (Meals on Wheals)
Anaheim, California
11.2016 - 12.2024
- Delivered packages to customers' homes in a timely manner.
- Delivered goods to customers in a timely and efficient manner.
- Communicated delivery status and expectations to customers, enhancing customer satisfaction.
- Resolved customer complaints effectively to maintain positive relationships. professionally and courteously.
- Provided excellent customer service by answering questions about products or services delivered.
- Verified accuracy of orders before delivering them to customers.
- Communicated efficiently with dispatch team regarding any changes in route or schedule while on the road.
- Navigated route to customer locations using GPS maps.
- Navigated routes with relevant map programs and GPS systems.
- Loaded and unloaded delivery vehicles with packages efficiently.
- Loaded and unloaded vehicles with merchandise for home deliveries.
- Unloaded merchandise at customer's location during deliveries.
- Assisted in loading delivery trucks with prepared packages.
- Assisted in training new drivers on company policies and procedures.
- Maintained accurate records of deliveries and customer interactions.
- Reported incidents involving accidents or property damage to management promptly. involving accidents, traffic violations, or property damage promptly.
- Reported any accidents or vehicle issues immediately to management.
- Followed all safety rules and regulations when operating a delivery truck.
- Observed speed limits and followed traffic laws at all times while driving a commercial vehicle.
- Adapted to varying weather conditions and traffic patterns during deliveries.
- Operated vehicles in a safe and courteous manner, adhering to traffic laws.
- Managed time effectively to complete all scheduled deliveries.
- Prioritized urgent deliveries according to company guidelines.
- Performed daily pre-trip inspections of delivery vehicle to ensure safe operation.
- Inspected vehicle daily and reported issues to schedule maintenance and repairs.
- Inspected cargo for damages before leaving the warehouse and reported any discrepancies immediately.
- Conducted regular maintenance checks on the vehicle such as oil changes, brake inspections.
- Performed regular maintenance checks on vehicles including oil changes, tire rotation.
- Collaborated with team members to improve delivery processes and efficiency.
- Demonstrated professionalism and positive attitude in customer interactions.
- Responded quickly to customer inquiries and complaints regarding late deliveries or incorrect items received.
- Followed company policies and procedures for package handling and delivery.
- Moved heavy items from vehicle to customer building, ensuring careful handling. from vehicle to customer building location.
- Moved heavy items from vehicle to customer building, ensuring careful handling. from vehicle to customer building location.
- Operated vehicles in a safe and courteous manner, adhering to traffic laws.
- Followed company policies and procedures for package handling and delivery.
Education
High School Diploma -
CCH
Mexico06-1975
Skills
- GPS navigation and route optimization
- Attention to detail
- Package delivery and order verification
- Loading and unloading operations
- Vehicle inspection and maintenance
- Safety compliance and protocols
- Traffic laws knowledge
- Driving adaptability and transportation skills
- Logistics coordination
- Time management and problem solving
- Route planning and record keeping
- Customer service and relationship management
- Communication skills and team collaboration
- Punctuality and reliability
- Navigational systems expertise
Timeline
Driver
Uber Eats
12.2024 - Current
Driver, Warehouse Orders
Hindu Am
03.2017 - Current
Driver
Baron HR (Meals on Wheals)
11.2016 - 12.2024
High School Diploma -
CCH