Joel Magana
Riverdale,GA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
3
3
years of professional experience
Work History
Cashier
Varsity
09.2022 - 10.2023
- Operated cash register for cash, check, and credit card transactions accurately.
- Worked a flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
BOH and FOH member
Chick-fil-A
08.2021 - 07.2022
- Maintained and sanitized service stations, prep areas, and countertops
- Prepared food and drinks while following safe food handling procedures
- Removed garbage, compost, and recycling and placed it in designated container areas
- Performed shift side work to maintain kitchen output during peak service times
- Maintained and tracked food, cooler and freezer temperatures
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies
- Maintained high personal grooming standards and uniform presentation.
Volunteer
Mount Parish food drive
10.2020 - 02.2021
Cost Estimator
Genesis 1:3 Electrical
- Handled calls to suppliers
- Budgeted projects.
- Analyzed project plans, specifications, and related documents to develop accurate cost estimates.
- Prepared detailed quantity take-offs of material, labor, equipment, and subcontractor costs.
- Maintained accurate records of all cost estimating activities including bid results, change orders.
- Assisted in developing budgets based on cost estimates.
Education
Bachelor's Degree in Business Administration -
Georgia Military College
Milledgeville, GA05-2024
Associate Degree in General Studies -
Georgia Military College
Fairburn, GA05.2022
High School Diploma -
North Clayton Highschool
Atlanta, GA07.2021
Skills
- Knowledge of multiple Google and Microsoft programs (docs, slides, sheets, etc)
- Basic knowledge of POS systems
- Knowledge of Alice programming system
- 2 Years of Customer service experience
- Basic use of Plan hub
- POS Systems
- Conflict Resolution
- Written and verbal communication
- Records Maintenance
- Guest inquiries
- Customer Relations
- Sales expertise
- Cash Management
- Issue Resolution
- Payment Collection
- Cash Register Operation
Languages
- Spanish
- English
Languages
Spanish
Professional
Awards
- Early graduate cord
- Dual enrollment cord
- Bachelor’s degree in business management
Projects
Senior Capstone project, Career step progression program Genesis 1:3 Electrical. Conducted extensive research and presented a business proposal to Genesis 1:3 Electrical that helped the organization look into optimizing their invoice management.
Timeline
Cashier
Varsity
09.2022 - 10.2023
BOH and FOH member
Chick-fil-A
08.2021 - 07.2022
Volunteer
Mount Parish food drive
10.2020 - 02.2021
Cost Estimator
Genesis 1:3 Electrical
Bachelor's Degree in Business Administration -
Georgia Military College
Associate Degree in General Studies -
Georgia Military College
High School Diploma -
North Clayton Highschool
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