JOEL MATOS
Wilkes-Barre,PA
Summary
Collaborative team leader with experience in guiding diverse groups toward productivity. Skilled in clear communication and organization, with a strong preference for hands-on tasks and working with heavy materials. Quick to adapt and eager to embrace new challenges, demonstrating a strong commitment to achieving team goals.
Overview
3
3
years of professional experience
Work History
Kitchen Team Lead
Wren
Hanover, Pennsylvania
02.2025 - 01.2026
- Led and supervised a team in a fast-paced production environment
- Assigned daily tasks and balanced workloads to consistently achieve production targets
- Trained new employees on assembly procedures, tool usage, and safety standards
- Ensured quality control and consistency across all completed units
- Identified and resolved workflow issues, minimizing errors and delays
- Maintained a safe, organized work area and enforced PPE compliance
- Communicated expectations clearly to team members and management
- Monitored productivity and assisted team members to keep operations on schedule
- Performed hands-on assembly while leading by example
- Supported management with reporting issues, shortages, and improvements
- Coordinated workflow among team members to enhance productivity.
- Developed training materials for new team members and ongoing staff development.
- Facilitated communication between departments to ensure alignment on goals.
Barista
Starbucks
Manhattan, NY
02.2024 - 01.2025
- Prepared high-quality beverages according to standardized recipes.
- Operated espresso machines and other equipment efficiently.
- Build strong relationships with customers and employees.
- Demonstrated patience with customers while resolving issues quickly and professionally.
- Collaborated with team to maintain efficiency during chaotic situations.
- Maintain cleanliness and hygiene in the workplace at all times to ensure the best quality for the customers
- Ensured coworkers had clean and well-maintained workspace for the following day.
Retail Associate
Express
New York, New York
07.2023 - 11.2023
- Utilized active listening skills to effectively resolve customer needs.
- Assisted customers with product selection and inquiries.
- Developed patience and fostered relationships with customers to enhance their shopping experience.
- Processed transactions accurately at the cash register.
- Maintained organized merchandise displays throughout the store.
- Demonstrated adaptability in various situations to ensure smooth store operations.
- Work well under pressure especially when the store has many customers.
Education
High School Diploma -
Manhattan Center For Science And Mathematics
New York, NY03-2026
Skills
- Food safety practices
- Inventory management
- Team leadership
- Task delegation
- Customer service
- Problem resolution
- Team collaboration
- Work well in teams
- Great problem solver
- Critical thinker
- Multitasker
- Time management
- Staff mentoring
- Relationship building
- Engaging demeanor
- Fast learner
Hobbies and Interests
- Stocks and Foreign Exchange
- Trending Fashion statements
- Real Estate
- Entrepreneurship
- Amazon FBA
Extracurricular Activities
The Weight Club, Learned to discipline my habits and create a healthy lifestyle., Maintained a healthy diet to discipline my body., Trained others to push themselves to their highest fitness potential., Progressively lifted weights to build stronger muscles., Pushed myself to be the strongest and best version of myself.
Volunteer Experience
- Assistant Teacher, House of Faith, Assisted teachers with children between the ages of 1 through 12 years old., Helped educate children about the Bible., Designed educational posters for use in class., Guided children through arts and crafts lessons., 01/01/19, Present
- Volunteer Assistant, Basketball Intramurals, Showed leadership skills by training middle-schoolers how to play the sport., Coordinated game plans and set the team up for success., Set goals for players to reach their highest potential., 01/01/19, Present
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Kitchen Team Lead
Wren
02.2025 - 01.2026
Barista
Starbucks
02.2024 - 01.2025
Retail Associate
Express
07.2023 - 11.2023
High School Diploma -
Manhattan Center For Science And Mathematics