Joel Medrano
Baytown,TX
Summary
My name is Joel medrano. I'm 29 years old. I graduated from barbers hill high school in 2013. I can be friendly, optimistic, and up for a new challenge. I'm always looking for new ways to improve myself. I'm very loyal and hardworking. I handle things with the best to my ability and knowledge.
Overview
8
8
years of professional experience
Work History
Security
Allied Universal Security Services
Baytown , TX
03.2020 - Current
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Reported irregularities such as fire and safety hazards to maintenance.
- Oversaw premises, including entry and exit of up to Number employees and visitors daily.
Stocker Associate
Kroger
Baytown, Texas
01.2019 - 03.2020
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Took on customer service duties as needed, contributing with teams of up to Number to achieve top ratings in satisfaction surveys.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Worked with vendors for speedy procurement of services and equipment.
Stock Associate
Walmart
Baytown , Texas
07.2016 - 01.2019
- Blocked and faced products on displays and shelves in accordance with company policy.
- Managed inventory storage in clean and organized fashion.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Supported promotional plans by updating signage with price changes.
- Maintained fitness in order to move merchandise efficiently and safely.
- Greeted customers and directed to requested products.
- Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Answered customer questions and provided detailed product information.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Maintained effective team member communication.
- Checked and pulled defective or expired products from shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Used Software to record received, counted and stored stock items.
- Regularly used industry-standard inventory software such as Software.
- Assisted customers by finding items quickly, boosting store satisfaction rate by Number%.
Education
Associates - Criminal Justice
Lee College
Baytown, TX06.2023
Skills
- Security Guard License
- Safety and security
- Conflict resolution techniques
- Surveillance
- Communication skills
- Relationship building and management
- Superior customer service
- Stationary surveillance
Timeline
Security
Allied Universal Security Services
03.2020 - Current
Stocker Associate
Kroger
01.2019 - 03.2020
Stock Associate
Walmart
07.2016 - 01.2019
Associates - Criminal Justice
Lee College