Joel Molina
American Flood Response
Las Vegas,NV
1
Certification
8
years of professional experience
Dynamic Lead Technician with a proven track record at American Flood Response, excelling in safety compliance and team scheduling. Recognized for outstanding productivity and commitment to excellence, I effectively trained technicians and implemented protocols that enhanced operational efficiency. My strong communication skills fostered collaboration and improved customer satisfaction in restoration projects.
Work History
Lead Technician
2 Years 5 Months- Supervised field technicians during water extraction, drying, and demolition tasks.
- Inspected mitigation work for quality, safety, and proper documentation.
- Coordinated equipment setup, monitoring, and breakdown for restoration jobs.
- Trained new technicians on extraction tools, moisture mapping, and containment procedures.
- Recorded job progress, readings, and material usage for accurate reporting.
- Communicated with project managers and property contacts to resolve site issues.
- Maintained compliance with safety standards, PPE requirements, and cleanup protocols.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
Sales Associate
1 Year 11 Months- Qualified leads and scheduled consultations for restoration services.
- Presented service options and guided customers through project scopes.
- Prepared accurate estimates, proposals, and follow-up documentation.
- Maintained customer records and activity updates in CRM systems.
- Coordinated with operations teams to align scheduling and service delivery.
- Responded to client questions and resolved concerns with clear communication.
- Built relationships with customers to encourage repeat business.
Helper
3 Years 10 Months- Assisted technicians with water extraction, demolition, and structural drying during property restoration projects.
- Set up air movers, dehumidifiers, and containment barriers to support efficient moisture removal.
- Removed damaged materials, debris, and contents while maintaining clean, organized work areas.
- Followed safety procedures for PPE, hazard awareness, and contamination control on active job sites.
- Cleaned, inspected, and staged restoration equipment to ensure readiness for daily deployments.
- Documented jobsite conditions and supported moisture monitoring, demolition, and cleanup tasks.
- Coordinated with crew members to move materials, protect unaffected areas, and maintain workflow.
- Adapted quickly to emergency response assignments, supporting thorough restoration and customer property care.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
Education
WRT
High School Diploma
Skills
General Plumbing
Installation and repair
Customer service
Customer interaction
Written/Verbal communication
Power Tools and Equipment
Equipment maintenance
OSHA compliance
Documentation and reporting
Attention to detail
Work Planning and Prioritization
Maintenance and repairs
Game strategy implementation
Team scheduling
System maintenance
Safety compliance
Diagnostic testing
General Plumbing
Certification
OSHA 10
IICRC / WRT
Timeline
Lead Technician
American Flood Response
05.2024 - CurrentRead More
Sales Associate
WFM Restoration
05.2022 - 04.2024Read More
Helper
Absolute Flood Response - Certified Property Restoration Services
06.2018 - 04.2022Read More
IICRC
WRT
Read More
Canyon Springs
High School Diploma
Read More