Joel Navarrette
Mesquite
Summary
Dynamic barista with expertise in crafting high-quality espresso beverages at Bear Cave Coffee. Demonstrated exceptional customer service and problem-solving skills, enhancing patron experiences. Proven ability to manage time effectively and maintain a welcoming atmosphere.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Bear Cave Coffee
06.2024 - Current
- Crafted high-quality espresso beverages while maintaining consistency and presentation standards.
- Assisted in training new baristas on coffee preparation techniques and customer service protocols.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance patron experience.
- Operated various brewing equipment, including espresso machines and grinders, adhering to operational guidelines.
- Monitored inventory levels, assisting in stock management to ensure availability of products during peak hours.
- Collaborated with team members to streamline workflow, improving efficiency during busy shifts.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Admissions Student Worker
Dallas Christian College
01.2023 - 06.2024
- Assisted prospective students throughout admissions process, ensuring clear communication and support.
- Coordinated campus tours, providing engaging experiences that highlighted college offerings.
- Managed application documentation, verifying accuracy and completeness for timely processing.
- Developed informational materials to enhance student understanding of admission requirements and procedures.
- Trained new student workers on operational procedures, fostering a supportive learning environment.
- Contributed to data entry in admissions database, maintaining up-to-date records for reporting purposes.
- Engaged in outreach initiatives to attract diverse student populations, enhancing recruitment efforts.
- Enhanced student enrollment by efficiently processing applications and promptly answering inquiries.
- Ensured accurate data entry of applicant information, leading to a decrease in errors during the review process.
- Maintained strict confidentiality of sensitive student information while handling personal documents throughout the application process.
- Assisted with campus tours and open house events, contributing to increased student interest and application submissions.
Education
Ministry
Dallas Christian College
Farmers Branch, TX05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Opening and closing duties
- Exceptional customer service
- Order taking
- Hospitality service expertise
Timeline
Barista
Bear Cave Coffee
06.2024 - Current
Admissions Student Worker
Dallas Christian College
01.2023 - 06.2024
Ministry
Dallas Christian College
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