Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Joel Otero Jr

Woodhaven,NY

Summary

I hold a Bachelor of Arts in Communications with a minor in Entrepreneurship from St. Francis College, where I graduated Cum Laude with a GPA of 3.6. Currently, as the Esports BOOST Manager at the Center for Educational Innovation in New York, I develop content for esports and robotics initiatives, manage social media engagement across various platforms, and produce the "Reachin' and Teachin'" podcast. My experience includes significant leadership roles, such as co-founding and presiding over SFC Radio, where I oversaw operations and content management, and collaborating with teams in retail at Aramark to deliver exceptional customer service. Additionally, I have hands-on experience in video production as part of Terrier TV. I am proficient in Adobe Premiere Pro, Adobe Audition Pro, and Final Cut Pro, with a strong passion for content creation and educational outreach.

Overview

9
years of professional experience

Work History

Center For Educational Innovation

Esports BOOST Manager
07.2019 - Current

Job overview

  • Contributed to the content development for Esports and Robotics initiatives, enhancing program offerings and educational impact
  • Managed the social media pages creating engaging content for Instagram, Twitter, LinkedIn, and TikTok
  • Produced, edited, and mixed The Reachin' and Teachin' Podcast
  • Created engaging content for The Reachin' and Teachin' Podcast social pages on Instagram, Twitter, LinkedIn, and TikTok
  • Managed coordinators and provided guidance throughout the semester to ensure smooth operations and successful project execution.
  • Collaborated with school principals and liaisons to coordinate scheduling for the BOOST program, ensuring timely and efficient implementation
  • Collected and organized program data for end-of-year reporting, facilitating comprehensive and accurate submissions
  • Developed distinctive promotional materials to effectively market programs and engage participants

Aramark

Retail Associate
09.2015 - 04.2021

Job overview

  • Delivered exceptional customer service consistently, enhancing the overall customer experience
  • Proactively addressed and resolved customer complaints, ensuring high levels of satisfaction
  • Maintained a clean and organized store environment post-closing, contributing to a positive shopping atmosphere
  • Demonstrated strong time management skills to efficiently balance multiple tasks
  • Collaborated effectively with team members, fostering a supportive and productive work environment

Terrier TV

Crew
09.2017 - 05.2019

Job overview

  • Cameraman, Terrier TV, January 2016 - May 2019
  • Script Writer, Terrier TV, March 2016 - May 2019

SFC Radio

President
09.2016 - 05.2019

Job overview

  • Co-founded SFC Radio with a dedicated team of students and Dr
  • Brian Gregory in September 2016
  • Acted as a key resource for all station members, overseeing operations, ensuring smooth functionality, and main audio editor
  • Developed and managed recording schedules and playlists, enhancing the station's programming and listener experience
  • Co-presenter, College Broadcasters, Inc
  • (CBI) Roundtable, "Operating a Radio Station on a Shoestring Budget", San Antonio, Texas: November 2017
  • Co-presenter, College Broadcasters, Inc
  • (CBI) Presentation, "Small School Student Media", Seattle, Washington: October 2018

Education

St. Francis College
Brooklyn, NY

Bachelor of Arts from Communications, Entrepreneurship
05.2019

University Overview

  • Honors: Cumulative GPA- 3.6, Dean's List, Cum Laude
  • GPA: 3.6

Skills

  • Adobe Premiere Pro
  • Adobe Audition Pro
  • Final Cut Pro
  • Staff Management
  • Staff Training and Development
  • Project Management

Timeline

Esports BOOST Manager
Center For Educational Innovation
07.2019 - Current
Crew
Terrier TV
09.2017 - 05.2019
President
SFC Radio
09.2016 - 05.2019
Retail Associate
Aramark
09.2015 - 04.2021
St. Francis College
Bachelor of Arts from Communications, Entrepreneurship
Joel Otero Jr