Summary
Overview
Work History
Education
Skills
Timeline
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Joel Palacio

New York,NEW YORK

Summary

Professional hospitality worker with robust background in security and customer service. Adept at managing entry points and ensuring safe, welcoming environment for guests. Excels in team collaboration and adapting to changing needs with focus on achieving high standards.

Overview

8
8
years of professional experience

Work History

Doorman/Porter-Relief

Goldfarb Properties
03.2025 - Current
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Building Link and Yardi experience.
  • Monitored surveillance cameras regularly to ensure safety within the premises at all times.
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.

Package Delivery Driver

UPS
09.2017 - 05.2025
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.

Education

High School Diploma -

Herbert Lehman Highschool
The Bronx, NY

Skills

  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Computer skills

Timeline

Doorman/Porter-Relief

Goldfarb Properties
03.2025 - Current

Package Delivery Driver

UPS
09.2017 - 05.2025

High School Diploma -

Herbert Lehman Highschool