Joel Peña

-Achieved and exceeded monthly sales goals through strategic clienteling, personalized styling, and a deep understanding of Off-White’s brand identity.

-Strengthened client relationships by curating bespoke shopping experiences, leading to increased loyalty and repeat business.

-Organized and executed high-impact in-store events that drove sales, expanded clientele, and enhanced brand engagement within Miami Design District’s market.

-Effectively managed high-volume inventory turnover and weekly product drops, ensuring seamless execution and availability for clients.

-Stayed ahead of streetwear trends and evolving collections, positioning the brand as a must-have through informed client interactions and styling expertise.

-Provided top-tier dining experiences in fine dining restaurant Kuro to VIPs and celebrities, ensuring discretion, personalization, and impeccable hospitality in a luxury setting.

- Thrived in high-pressure, fast-paced environment — Efficiently handled back-to-back reservations during concerts and major events, maintaining poise and delivering seamless service under extreme volume.

-Managed multiple clients at once while delivering top-tier service in a high-traffic store.

-Maximized sales by offering tailored recommendations and styling advice.

-Tailored communication and styling techniques to different client needs, ensuring a dynamic and engaging shopping experience.

- Collaborated with team members to uphold store standards, including visual merchandising and inventory organization.