Joel Rasimowicz
Coconut Creek
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
International Enrollment Processing Coordinator
Florida Atlantic University
11.2024 - Current
- Oversees the export and upload of files to the university’s document management system. Implements advanced quality control testing from Electronic Data Exchange (SPEEDE/FASTER). Where necessary, data enters transcripts and test scores, foreign and domestic. Ensures accuracy and integrity of data for internal/external reporting.
- Develop professional email correspondence and canned responses to communicate effectively with applicants, internal and external colleagues, and administrators (Registrar, University Advising, NACES Evaluation Agencies, etc.). Acts as a primary point of contact for complex issues.
- Prepares and analyzes detailed reports for transcripts, test scores, and other application materials. Utilizes data to identify trends and make recommendations for process improvements. Prepares data reports for FL BOG reports each term.
- Troubleshoots and resolves complex issues related to student information and the integrity of documents. Investigate and report suspected falsified credentials to the Director of Operations.
- Facilitates student workers' utilization of scanning and image capture technologies to streamline operational workflows and enhance efficiency.
- Attends regular training on using Slate CRM, OnBase Document Imaging and collaborates with IT and other departments on new technologies and processes.
- Interprets and applies SUS Articulation Coordinating Council (ACC) articulation rules when reviewing transfer credits, credit by exam, and clock hours as written in regulation. Ensures accurate and fair assessment of credits.
- Participates in team efforts for recruitment events, answers phones, supports the front lobby, and assists prospective students/families as needed.
- Perform other job-related responsibilities as assigned by the Director or Associate Director.
Graduate and Adult Learner Processing Specialist
Barry University
10.2022 - 10.2024
- Process Graduate School and Adult Learner applications by reviewing credentials required by the program and submitting the file to the respective school when ready for review
- Review documents for accuracy by ensuring the correct information is indicated
- Process decisions and appropriate decision letters
- Request I-20 student visas to be issued
- Ensure the proper student holds are entered and removed
- Review necessary reports in Salesforce to ensure applications are in the correct status
- Assist admissions counsellors with any issues that may prevent a student from completing their application or registering for classes
- Attend open house events and assist with check-in by greeting prospective students and families and answering questions as needed
Senior Certified Pharmacy Technician
Walgreens
03.2019 - 10.2022
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Resolved non-routine issues like third-party billing, computer system, and customer service issues
- Supervised three pharmacy technicians and coordinated day-to-day assignments
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Reviewed and verified customer information and insurance provider information
- Answered patients' questions and troubleshot prescription issues
Store Manager
Walgreens
08.2009 - 03.2019
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
- Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
Assistant Store Manager
Walgreens
04.2005 - 08.2009
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities
- Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement
- Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures
Education
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL05.2022
Associate of Arts - Psychology
Miami Dade College
Miami, FL04.2019
Skills
- Organization and Prioritization
- Operation Monitoring
- Problem Anticipation and Resolution
- Staff Management
- Onboarding and Orientation
- Human Resources Oversight
- Planning and Implementation
- Team Leadership
- Academic Writing
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
Certification
CPhT, Certified Pharmacy Technician
Timeline
International Enrollment Processing Coordinator
Florida Atlantic University
11.2024 - Current
Graduate and Adult Learner Processing Specialist
Barry University
10.2022 - 10.2024
Senior Certified Pharmacy Technician
Walgreens
03.2019 - 10.2022
Store Manager
Walgreens
08.2009 - 03.2019
Assistant Store Manager
Walgreens
04.2005 - 08.2009
Associate of Arts - Psychology
Miami Dade College
CPhT, Certified Pharmacy Technician
Bachelor of Arts - Psychology
Florida Atlantic University
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