Joel Rickcardo Miller
McDonough,GA
Summary
Entry-level IT and Computer Information Systems candidate with a Bachelor of Business Administration in Computer Information Systems. Experienced in customer service and inventory operations with strong skills in coding, database programming, and troubleshooting. Known for effective communication, teamwork, and a practical problem-solving mindset. Seeking an IT support or systems role to contribute technical expertise and enhance organizational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Island Wholesale Limited
Nassau, The Bahamas
05.2024 - Current
- Provided responsive support to customer inquiries, ensuring seamless service delivery.
- Resolved issues promptly to maintain high customer satisfaction levels.
- Collaborated with team members to enhance service processes and efficiency.
- Part-Time Worker
Resident Assistant
Brewton-Parker University
Mt. Vernon, Georgia, U.S
08.2025 - 05.2026
- Facilitated dorm meetings to communicate policies and foster school community engagement.
- Managed student check-in and check-out procedures for residence hall.
- Oversaw dorm operations to ensure a safe and organized living environment.
Inventory Associate
Beyond Flags
Nassau, The Bahamas
05.2020 - 12.2023
- Organized and maintained inventory systems to ensure accurate stock records.
- Assisted with product tracking, reducing discrepancies and improving efficiency.
- Supported team operations to achieve timely replenishment and smooth workflow.
Education
Bachelor of Business Administration - Computer Information Systems
Brewton Parker Christian University
Mount Vernon, Georgia, U.S05.2026
High School Diploma - undefined
Tallulah Falls School
Tallulah Falls, Georgia, U.S05.2022
Skills
- IT Support & Troubleshooting
- Coding & Database Programming
- Customer Service & Communication
- Inventory Management & Operations
- Team Collaboration & Problem-Solving
Certification
- The Associated Board of the Royal Schools of Music
- Royal Academy of Music, Royal College of Music, Royal Conservatoire of Scotland, Royal Northern College of Music
- Grade 1 Music Trumpet (2015) Theory (2015)
- Grade 2 Trumpet (2015) Theory (2018)
- Grade 3 Trumpet (2016)
- Grade 4 Trumpet (2018)
Interests
Sporting activities
Community Service
Ministry of Youth Summer Camp, Camp Assistant Counselor, Nassau, The Bahamas, 2022-06, Supported camp counselors in maintaining order and positive group dynamics., Taught sports and recreational activities to students ranging from primary to high school., Encouraged teamwork and skill development among participants.
Timeline
Resident Assistant
Brewton-Parker University
08.2025 - 05.2026
Customer Service Representative
Island Wholesale Limited
05.2024 - Current
Inventory Associate
Beyond Flags
05.2020 - 12.2023
Bachelor of Business Administration - Computer Information Systems
Brewton Parker Christian University
High School Diploma - undefined
Tallulah Falls School