Joel Rocha
Visalia,CA
Summary
Motivated and dedicated individual seeking a job opportunity. Known for a strong work ethic, unwavering determination and drive to succeed. Eager to apply my skills and passion for enhancing the well-being of others in a dynamic and hands-on environment. Committed to learning and growing as a professional, while making a positive impact on individuals through whatever means necessary.
Overview
15
15
years of professional experience
Work History
Manager
Evolutions Fitness & Wellness Center
10.2011 - Current
- In charge of entire facility during operating hours
- Responsible for making sure the staff is fulfilling their duties
- Responsible for making changes to member accounts, making sales, filing necessary paperwork related to the facility
Recreational Therapy Intern
Advanced Therapeutic Solutions
08.2023 - 12.2023
- Learned and practiced different therapeutic modalities
- Worked with patients to better learn how to deal with actual real-world scenarios
- Learned how to properly fill out treatment plans, progress notes, and how to form a task analysis with the goal being to better a patient's current situation
- All of this was under the supervision of a licensed Therapeutic Recreation Specialist
Call Center Representative
Fresno State University
08.2009 - 06.2011
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis
- Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems
- Raised money through donations by updating alumni on current events involving their former school
Education
No Degree - Psychology
California State University - Fresno
Fresno, CABachelor of Science - Recreation
California State University - East Bay
Hayward, CA12.2023
Skills
- BLS certified
- CPR certified
Timeline
Recreational Therapy Intern
Advanced Therapeutic Solutions
08.2023 - 12.2023
Manager
Evolutions Fitness & Wellness Center
10.2011 - Current
Call Center Representative
Fresno State University
08.2009 - 06.2011
No Degree - Psychology
California State University - Fresno
Bachelor of Science - Recreation
California State University - East Bay
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