Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joel Rodriguez

Hooksett,NH

Summary

Dynamic and dedicated professional with extensive customer service experience at Walmart and McDonald's. Proven expertise in cash handling and transaction processing, complemented by strong work ethic and empathy. Committed to enhancing customer satisfaction and ensuring compliance, consistently delivering exceptional service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
Hooksett, NH
12.2022 - Current
  • Greeted customers and addressed inquiries regarding products and services.
  • Conducted price checks for special orders and discounts as requested.
  • Operated cash register and processed payments by cash, check, and credit card.
  • Verified customer age for alcohol and tobacco purchases to ensure compliance.
  • Answered questions about store policies and provided essential information.
  • Scanned items and checked pricing accuracy on cash register.
  • Issued receipts, provided change, and ensured smooth transaction completion.
  • Offered carry-out service upon transaction completion to enhance customer experience.

Team Member/Cashier

McDonald's
Hooksett, NH
07.2020 - 10.2021
  • Maintained adherence to safety guidelines while operating machinery and stocking shelves.
  • Processed and stocked merchandise according to store policies.
  • Assisted customers with selecting products and navigating the ordering process.
  • Greeted customers with a friendly demeanor upon store entry.
  • Collaborated with team members to achieve daily performance goals.
  • Operated cash registers for efficient payment processing.
  • Resolved customer issues promptly, ensuring a professional experience.
  • Delivered customer service support to enhance satisfaction.
  • Provided fast, friendly service in a high-volume environment. Built rapport with customers, and maintained a positive dining experience. Collaborated effectively with coworkers and management.

Education

High School Diploma -

Pinkerton Academy
Derry, NH
06-2023

Skills

  • Café experience
  • Customer service
  • Basic math skills
  • Cash handling and register operation
  • Work ethic and integrity
  • Patience and empathy
  • Transaction handling

Languages

English
Professional

Timeline

Cashier

Walmart
12.2022 - Current

Team Member/Cashier

McDonald's
07.2020 - 10.2021

High School Diploma -

Pinkerton Academy

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