Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joel Santiago

Haines City,USA

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

21
21
years of professional experience

Work History

Bottling Supervisor

Mizkan America
05.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.

Production Assistant Manager

JF Professional Painting, INC
11.2020 - 05.2021
  • Team with sales efficiency handles issues and quickly response to customers’ needs.
  • Responsible for final inspection of completed jobs.
  • Actively participates in meetings with the design and sales crew to review new upcoming projects.
  • Responsible for preparing a work schedule to ensure the job is complete in a timely matter.
  • Perform job site inspection to evaluate job progress, Quality of the job and safety of the employees.
  • Accurate complete all necessary paperwork, including work order verification, Field measurements and confirm areas match with bids.
  • Work with painters, renovation team to progress job.

Food Service Production Supervisor

Signature Brands, LLC
01.2020 - 11.2020
  • Oversee the daily operations of the production floor, including shipping, receiving, maintenance, and sanitation departments, ensuring compliance with company standards and procedures.
  • Collaborate with the planning department to review and adjust production schedules as needed, process shift reports and prepare correspondence for plant management.
  • Ensure the proper maintenance and safe operation of equipment, including pneumatic packaging machinery.
  • Partner with the Safety Manager to develop and implement safety initiatives and contribute to safety committee projects.
  • Facilitate daily pre-operation meetings with key personnel such as the Production Manager, Plant Manager, Q/A Manager, and team leaders; provide coaching to team members and verify that all raw materials and finished products meet customer specifications and SQF standards.

Food Service Production Supervisor

Taylor Farms Fresh Food, Inc.
06.2016 - 08.2019
  • Responsible for conducting research, reviewing, and making informed decisions regarding Food Service and Retail operations.
  • Collaborates closely with the Production Manager, Quality Assurance team, and Plant President; facilitates daily pre-operation meetings, provides coaching to employees, and ensures all products, including raw materials and finished goods, comply with customer specifications and SQF standards.
  • Oversee the maintenance and safe operation of various equipment, including CNC machinery, Hyassen, and Pac-Mac packaging equipment.
  • Coordinates with the Plant Director of Operations, Safety Manager, Food Safety Director, and Plant Manager to ensure daily adherence to safety procedures and operational standards.
  • Successfully completed key initiatives such as the 5S methodology and spill point project, achieving a 10% increase in yield and overall product quality.
  • Introduce innovative ideas and improvements to support the company's objectives in a timely and efficient manner.
  • Provides coaching to employees on problem-solving techniques such as Fishbone diagrams and the 5 Whys method to identify root causes of issues.
  • Developed and implemented efficient processes and tools, resulting in improved equipment performance and labor productivity.

Production Supervisor

Louis Dreyfus Company, Inc
01.2005 - 01.2016
  • Responsible for conducting research and review to assess the accuracy and validity of daily retail and filler operations; includes processing and updating shift reports and preparing written correspondence for the plant manager.
  • Responsible for organizing and facilitating Mini Business Meetings, utilizing Fishbone diagrams for problem analysis, providing employee coaching, and ensuring accurate maintenance of production and canning reports.
  • Oversee inventory management of retail materials and ensure the safe operation and maintenance of various equipment, including Alvey Palletizers, RSI printers, stretch wrapping machines, high-speed fillers, packaging machinery, Videojet printers, and other related equipment.
  • Ensure proper maintenance and safe operation of pneumatic packaging equipment and other machinery.
  • Successfully completed key projects such as implementing 5S principles for warehouse organization, including labeling and tracking system enhancements to improve accessibility.
  • Led LEAN initiatives focused on waste reduction, quality assurance, and knowledge sharing to enhance operational efficiency and customer satisfaction.
  • Contributed to budget savings by optimizing employee scheduling and reducing unnecessary overtime, resulting in a 13.5% reduction in weekly labor costs.
  • Proactively introduced new ideas and innovations to support company objectives and promote continuous improvement within the team.

Education

Criminology

Interamericana University

Skills

  • Accounting/Financial Systems: UltiPro, Kronos 82, ADP, Microsoft 365
  • MS Excel proficiency: create daily reports, create financial reports
  • MS Access proficiency: create databases, queries, charts
  • SAP, JDE, Citrix, AX, Maximo, Manufacturing Technology Software, Lean six sigma white Belt

Accomplishments

  • Committed to ongoing professional development with a versatile approach emphasizing team collaboration and talent cultivation.
  • Proven ability to systematically analyze and resolve daily operational challenges in a professional and efficient manner.
  • Bilingual in English and Spanish, with strong interpersonal and communication skills.
  • Skilled in managing multiple priorities, aligning with organizational objectives, and consistently meeting deadlines.
  • Adaptable and resilient in high-pressure situations, embracing challenges as opportunities for growth.
  • Adept at applying comprehensive skills and knowledge to support and contribute to the success of the organization.
  • Possesses a strong aptitude for numerical accuracy and financial oversight, with a keen attention to detail.

Languages

Spanish
Full Professional

Timeline

Bottling Supervisor

Mizkan America
05.2021 - Current

Production Assistant Manager

JF Professional Painting, INC
11.2020 - 05.2021

Food Service Production Supervisor

Signature Brands, LLC
01.2020 - 11.2020

Food Service Production Supervisor

Taylor Farms Fresh Food, Inc.
06.2016 - 08.2019

Production Supervisor

Louis Dreyfus Company, Inc
01.2005 - 01.2016

Criminology

Interamericana University

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