Joe L Sosa Jr
Hanford,CA
Summary
During the specified time frame, I took a temporary break from my professional career due to medical reasons. However, I utilized this time to enhance my skills and broaden my knowledge of information technology. I completed an online course, the Google IT Support Professional Certificate, which allowed me to develop a strong foundation in IT and gain expertise that complements my background in pharmacy. I am eager to combine my knowledge of medicine and pharmacy with my newly acquired IT skills to contribute to the healthcare industry in a technology-focused role.
Overview
21
21
years of professional experience
Work History
IT Administrator
Bodyzon LLC
Fresno, CA
01/01/23 - Current
- Established user accounts within Active Directory and assigned correct permissions.
- Served as a knowledgeable resource, advising staff members on best practices for IT operations.
- Implemented new technologies to enhance system reliability and efficiency.
- Ensured optimal service availability through monitoring system performance.
Lead Pharmacy Technician
AdRx Pharmacy
Beverly Hills, CA
04.2003 - 11.2006
- Assisted patients with inquiries about prescriptions and insurance coverage.
- Managed and resolved customer complaints related to medications and services provided by the pharmacy department.
- Conducted routine audits to identify discrepancies and irregularities in drug inventories.
Education
Certificate - Information Technology
Coursera
Online06-2023
High School Diploma -
Hanford High School
Hanford, CA05-1997
Skills
- Hardware troubleshooting
- Operating systems
- Multitasking
- Executive Support
- Personnel Management
- Data Entry
- Customer Service
- Technical Support
Timeline
Lead Pharmacy Technician
AdRx Pharmacy
04.2003 - 11.2006
IT Administrator
Bodyzon LLC
01/01/23 - Current
Certificate - Information Technology
Coursera
High School Diploma -
Hanford High School