Joel K. Thomas
San Antonio
Summary
Seeking a challenge to contribute my skills and abilities to organizational success.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
10
10
years of professional experience
Work History
Sales Representative
AT&T
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Grocery/dairy/produce stocker
H-E-B
08.2018 - 01.2020
- Categorized store sections and enhanced customer experience through clear plans and promotions
- Implemented strategies for customer satisfaction and efficient operations
- Unloading trucks with products and stocking them on the shelf
- Using company computer to put in data and order products that is needed
- Used pallet jacks and forklifts to transport products
Waiter
Court yard cafe
07.2015 - 08.2018
- Provided polite and attentive customer service to restaurant patrons at all times while maintaining the highest standard of quality
- Excel in providing exceptional customer service in the dining area as well behind counter
- Wait on tables, Cashier, Side work, Customer Service
- Provided customer service to patrons dining at this establishment
- Conduct transactions and handle customer service inquiries
Education
Northwest vista - business Marketing, Cyber security
Northwest Vista College
San Antonio, TX09.2023
Skills
- Customer service skills
- Multitasking
- Self-starting
- Team leadership
- Project management skills
- Effective communication
- Problem-solving
- Negotiation skills
- Technical skills: Microsoft Excel
- Technical skills: Microsoft Word
Timeline
Sales Representative
AT&T
05.2024 - Current
Grocery/dairy/produce stocker
H-E-B
08.2018 - 01.2020
Waiter
Court yard cafe
07.2015 - 08.2018
Northwest vista - business Marketing, Cyber security
Northwest Vista College
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