Open To Work
Joel Thomas
Schaumburg,IL
Work Preference
Summary
Reliable and friendly Courtesy Clerk experienced in customer assistance and teamwork. Proficient in maintaining store displays and ensuring a positive shopping experience, ready to contribute to a dynamic retail environment.
Overview
9
9
years of professional experience
Work History
Courtesy Clerk
Jewels Osco
Elk Grove Village, IL
06.2024 - Current
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of store displays to improve visual appeal.
- Engaged with customers to foster a friendly environment and promote loyalty through exceptional service.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Volunteer
FMSC
Schaumburg, IL
11.2016 - 03.2025
- Coordinated logistics for food packaging events, ensuring efficient workflow and timely completion.
- Mentored new volunteers on operational procedures and safety protocols, enhancing team performance.
- Streamlined inventory management processes to maintain accurate stock levels and reduce waste.
- Developed training materials to improve volunteer onboarding experience and retention rates.
Education
Bachelor of Arts - Sociology
Elmhurst University
Elmhurst, IL05-2027
Associate of Arts - Sociology
William Rainey Harper College
Palatine, IL08-2025
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Customer assistance
- Patience and tolerance
- Effective communication
- Guest greeting
- Professional appearance
- Outgoing and friendly
- Teamwork and collaboration
Accomplishments
- Cleared large number of shopping carts within one hour, improving parking lot safety and customer experience.
- Managed the trash and recycling when overflowing to keep the store environment clean and safe.
LANGUAGES
English
Timeline
Courtesy Clerk
Jewels Osco
06.2024 - Current
Volunteer
FMSC
11.2016 - 03.2025
Bachelor of Arts - Sociology
Elmhurst University
Associate of Arts - Sociology
William Rainey Harper College