Joel Thompson
Bellevue,NE
Summary
Results-driven Army veteran with 20 years of experience in program management and operational excellence. Proven ability to enhance organizational systems while maintaining compliance with strict standards. Core competencies include effective communication, team leadership, and adeptness in multitasking under pressure. Committed to leveraging extensive military background to drive efficiency and productivity in future roles.
Overview
12
12
years of professional experience
Work History
Employment Specialist
Vocational Rehabilitation Specialists Inc.
Bellevue, NE
12.2024 - Current
- Conducted in-depth interviews with job seekers to understand their career goals and skills.
- Assisted clients in obtaining information regarding benefits and compensations.
- Assisted clients in addressing barriers to employment, such as transportation or childcare.
Office Manager
Army
For Meade, MD
09.2021 - 10.2024
- Completed the DoDTAP program prior to separating from the Army.
- Conducted detailed reviews of 250+ entries within national databases, ensuring compliance with regulations.
- Led the work center realignment project. The final realignment resulted in a 42% increase in output.
- Managed a team of over 30 employees, ensuring policy compliance.
- Addressed a counterproductive environment, led efforts to improve morale, work center production, and change office culture. The work center became the lead producer compared to ten similar offices.
- Managed multiple teams comprising more than 30 employees across five offices.
Drill Sergeant
US Army
Goodfellow Air Force Base, TX
01.2018 - 01.2021
- Used Microsoft Suite of products to hold meetings, develop and conduct briefings, track training, and report metrics for more than 400 new Soldiers.
- Developed six training events focused on large scale combat operations for new personnel in support of the Army's transition from counter-insurgency operations
Senior Analyst
US Army
Buckley Space Force Base, CO
01.2013 - 01.2018
- Supervised 20 personnel conducting 24-hour satellite support.
- Analyzed reports from multiple intelligence sources, in addition to open-source reporting, to identify additional targets for collection.
- Planned, scheduled, and conducted monthly training to build employee resilience and morale. Taught topics such as Goal Setting, Problem Solving, and Assertive Communication.
- Credentialed as a victim advocate in support of the Army Sexual Harassment, Assault Response, and Prevention program.
Education
Bachelor of Science - National Security
Excelsior University
Albany, NY05-2027
Associate of Science - Intelligence Studies
Cochise College
Sierra Vista, AZ01.2023
Skills
- Microsoft Office
- Windows
- Attention to detail
- Communication
- Team management
- Intelligence analysis
- Troubleshooting
- Mentoring
References
Available Upon Request
Timeline
Employment Specialist
Vocational Rehabilitation Specialists Inc.
12.2024 - Current
Office Manager
Army
09.2021 - 10.2024
Drill Sergeant
US Army
01.2018 - 01.2021
Senior Analyst
US Army
01.2013 - 01.2018
Bachelor of Science - National Security
Excelsior University
Associate of Science - Intelligence Studies
Cochise College
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