Joel Trakimwoicz
Wilmington,North Carolina
Summary
Dependable Service Manager adept in client rapport-building and team work. Skilled in all areas of pest control with an aptitude for leadership. Strong track record of reliability and commitment to professional development illustrated over 15 years of work experience.
Overview
11
11
years of professional experience
Work History
Pest Control Service Technician
Economy Exterminators
Wilmington, NC
03.2022 - Current
- Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Factored in current climate and property specifications when preparing and applying chemicals.
- Removed debris such as webs and nests from property to support comprehensive pest control strategies.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Inspected equipment for proper functionality to effectively facilitate application.
Pest Control Service Manager
Economy Exterminators
Wilmington, NC
05.2012 - Current
- Monitored team performance, and provided detailed job training.
- Followed up with customers during and after installations to verify satisfaction.
- Guided techs on tool usage, equipment repair and operation.
- Maintained effective customer service by responding to service requests quickly to increase overall sales.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed overstocking, restocking and inventory control procedures for branch office.
- Supervised staff of 10 plus personnel by implementing company policies, protocols, work rules and disciplinary action.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Education
High School Diploma -
Manchester Township High School
Manchester, NJ06.1993
Skills
- Active Listening
- Customer Needs Assessments
- Critical Thinking
- Client Support
- Safety Procedures
- Customer Satisfaction
- Treatment Requirement Determination
- Time Management
- Chemical Applications
- Pest Control Treatments
- Pesticide Safety
- Pest Management Techniques
Timeline
Pest Control Service Technician
Economy Exterminators
03.2022 - Current
Pest Control Service Manager
Economy Exterminators
05.2012 - Current
High School Diploma -
Manchester Township High School
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