Professional Summary
Overview
Work History
Education
Skills
Timeline
LEADERSHIP EXPERIENCE
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Joel Travis

Spectrum
Eau Claire,WI

Dedicated professional with over 18 years of extensive experience in the cable industry, excelling in installation, service, and maintenance roles. Proven ability to manage all aspects of these functions while fostering a customer-centric approach. Leverages a strong foundation of technical knowledge and leadership skills to drive team performance and enhance customer satisfaction. Committed to delivering high-quality service and support, ensuring operational excellence in every project.

21
years of professional experience

Work History

Maintenance Supervisor
2 Years 2 Months
Spectrum - Altoona, WI | 08.2024 - Current
  • Supervised maintenance team, ensuring timely completion of repair and upkeep tasks.
  • Implemented preventive maintenance programs to enhance equipment reliability and reduce downtime.
  • Coordinated scheduling for routine inspections and emergency repairs, optimizing resource allocation.
  • Developed training programs for staff on safety protocols and equipment operation procedures.
Maintenance Technician III
8 Years 9 Months
Spectrum | 01.2018 - Current
  • Troubleshoot, track, and repair RF issues.
  • Repair fiber cuts.
  • Perform node swaps.
  • Minimize customer impact by maintaining quality node health.
  • Participate in an on-call rotation.
Commercial Business Technician
3 Years
Spectrum | 01.2015 - 01.2018
  • Installed and maintained Q2Q, EOC and DVIS.
  • Specialized in SIP installation.
  • Installed services from the tap into the businesses.
  • Participated in an on-call rotation.
Residential Technician
9 Years
Spectrum | 01.2006 - 01.2015
  • Installed and maintained cable, internet, and phone for residential customers.
  • Provided excellent customer service as well as professional communication with the customer.

Education

High School Diploma - Maintenance Tech I, Maintenance Tech II, Maintenance Tech III

NCTI

Continuing Education Fire & EMS

Chippewa Valley Technical College
08.2026

High School

Eau Claire North High School
01.2000

Skills

Fiber Optics Repair & Splicing
Coax Maintenance & Repair
System Analysis & Troubleshooting

Timeline

Maintenance Supervisor
Spectrum
08.2024 - CurrentRead more
Maintenance Technician III
Spectrum
01.2018 - CurrentRead more
Commercial Business Technician
Spectrum
01.2015 - 01.2018Read more
Residential Technician
Spectrum
01.2006 - 01.2015Read more
Eau Claire North High School - High School,
Read more
Chippewa Valley Technical College - , Continuing Education Fire & EMS
Read more
NCTI - High School Diploma, Maintenance Tech I, Maintenance Tech II, Maintenance Tech III
Read more

LEADERSHIP EXPERIENCE

Chippewa Valley Tech College

  • 2019-2025
  • Fire Instructor
  • Teach new Fire fighter recruits the tactics and fire behaviors.
  • Teach new recruits how to properly and safely work a fire scene.

Domino's Pizza

  • 2002-2006
  • Assistant Manager
  • Pizza maker
  • Opening and closing operations of the store
  • Supervising employees
  • Creating schedules and shifts
  • Corrective action, as needed.
Joel Travis