Joel Vandi
Lanham,MD
Summary
Proven achiever in logistics and customer service, I excelled at Home Depot by streamlining order fulfillment processes and exceeding performance metrics. Skilled in warehouse operations and team collaboration, I consistently prioritized customer satisfaction and efficiency. My approach led to significant improvements in order processing speed and accuracy, showcasing my dedication to operational excellence and customer relations.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
11.2021 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
- Pulled orders quickly to maintain demanding productivity goals.
Cashier
Dollar Tree Distribution Center
11.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Front End Associate
Target
11.2017 - 08.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
Education
Associate Of Arts - Graphic And Digital Design
Prince George's Community College
Upper Marlboro, MDSkills
- Shipping procedures
- Packing expertise
- Warehouse operations
- Barcode scanning
- Stock control
- Order picking
- Product packaging
- Stock replenishment
- Loading and unloading
- Team collaboration
- Hand-eye coordination
- Product Inspections
- Manual dexterity
- Customer service
- Attention to detail
- Customer relationships
- Quick learner
- Critical thinking
- Equipment maintenance
- Performance improvement
Timeline
Order Fulfillment Associate
Home Depot
11.2021 - Current
Cashier
Dollar Tree Distribution Center
11.2019 - 09.2021
Front End Associate
Target
11.2017 - 08.2019
Associate Of Arts - Graphic And Digital Design
Prince George's Community College