Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Joel Vandi

Joel Vandi

Lanham,MD

Summary

Proven achiever in logistics and customer service, I excelled at Home Depot by streamlining order fulfillment processes and exceeding performance metrics. Skilled in warehouse operations and team collaboration, I consistently prioritized customer satisfaction and efficiency. My approach led to significant improvements in order processing speed and accuracy, showcasing my dedication to operational excellence and customer relations.

Overview

7
7
years of professional experience

Work History

Order Fulfillment Associate

Home Depot
11.2021 - Current
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
  • Pulled orders quickly to maintain demanding productivity goals.

Cashier

Dollar Tree Distribution Center
11.2019 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Front End Associate

Target
11.2017 - 08.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.

Education

Associate Of Arts - Graphic And Digital Design

Prince George's Community College
Upper Marlboro, MD

Skills

  • Shipping procedures
  • Packing expertise
  • Warehouse operations
  • Barcode scanning
  • Stock control
  • Order picking
  • Product packaging
  • Stock replenishment
  • Loading and unloading
  • Team collaboration
  • Hand-eye coordination
  • Product Inspections
  • Manual dexterity
  • Customer service
  • Attention to detail
  • Customer relationships
  • Quick learner
  • Critical thinking
  • Equipment maintenance
  • Performance improvement

Timeline

Order Fulfillment Associate

Home Depot
11.2021 - Current

Cashier

Dollar Tree Distribution Center
11.2019 - 09.2021

Front End Associate

Target
11.2017 - 08.2019

Associate Of Arts - Graphic And Digital Design

Prince George's Community College
Joel Vandi